72Questions & Answers
Problem | Possible causes | Possible solution |
No network | Weak signal. | Move to another place where the network reception is |
connection. |
| better (e.g., window) or go outdoors. |
| Outside GSM range. | Check service provider's coverage area. |
| Invalid SIM card. | Contact the service provider. |
| New network not authorised. Try manual selection or select a different network | |
|
| |
| Network call barring is set. | Check network barrings (p. 59). |
| Network overloaded. | Try again later. |
| Weak signal and the camera | Switch the camera off and if necessary move to |
| is switched on. | another place. |
Phone loses | Signal too weak. | Reconnection to another service provider is automatic |
network. |
| (p. 55). Switching the phone off and on again can |
|
| speed this up. |
Calls not possible. | Second line set. | Set first line (p. 54). |
| New SIM card inserted. | Check for new barrings. |
| Charge limit reached. | Reset limit with PIN 2 (p. 28). |
| Credit used up. | Load credit. |
Certain uses of the | Call restrictions are in place. | Barrings can be set by service provider. Check |
phone not possible. |
| barrings (p. 59). |
Impossible to make | Contacts memory is full. | Delete entries (p. 24). |
entries in contacts. |
|
|
Voice message not | Call divert to mailbox not set. Set call divert to mailbox (p. 57). | |
functioning. |
|
|
SMS (text | SMS memory is full. | |
message) flashing. |
| messages (SMS). |
Function cannot be | Not supported by service | Contact your service provider. |
set. | provider or registration |
|
| required. |
|
Capacity problems | Memory full. | Delete files in the relevant areas. |
with, for example, |
|
|
ringtones, pictures, |
|
|
SMS archive. |
|
|
No WAP access, | Profile not activated, profile | Activate and set WAP profile (p. 33). If necessary ask |
downloading not | settings wrong/incomplete. | your service provider. |
possible. |
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