|
| Questions & Answers | 73 | |||
|
|
|
|
|
| |
| Problem | Possible causes | Possible solution |
|
| |
| Message cannot be | Service provider does not support | Contact your service provider. |
|
| |
| sent. | this service. |
|
|
|
|
|
| Phone number for service centre not | Set service centre (p. 40). |
|
| |
|
| set or incorrect. |
|
|
|
|
|
| SIM card contract does not support | Contact your service provider. |
|
| |
|
| this service. |
|
|
|
|
|
| Service centre overloaded. | Repeat message. |
|
| |
|
| Recipient does not have a | Check. |
|
| |
|
| compatible phone. |
|
|
|
|
| EMS pictures and | Destination phone does not support |
|
|
|
|
| sounds not displayed | the EMS standard. |
|
|
|
|
| at destination phone. |
|
|
|
|
|
| No Internet access | Incorrect WAP profile set, or wrong | Check settings or contact your service |
|
| |
| possible. | or incomplete settings. | provider. |
|
| |
| PIN error / PIN2 error. Three wrong entries. | Enter the PUK (MASTER PIN) supplied |
|
| ||
|
|
| with the SIM card according to the |
|
| |
|
|
| instructions. If the PUK (MASTER PIN) has | |||
|
|
| been lost, contact your service provider. | |||
| Phone code error. | Three wrong entries. | Contact Siemens Service (p. 69). |
|
| |
| Service provider | No authorisation for this service. | Contact your service provider. |
|
| |
| code error. |
|
|
|
|
|
| Too few/too many | Functions may have been added or | Check with your service provider. |
|
| |
| menu entries. | deleted by the service provider via |
|
|
|
|
|
| the SIM card. |
|
|
|
|
| No fax possible. | Wrong settings in the PC. | Check settings. |
|
| |
|
| No authorisation for this service. | Contact your service provider. |
|
| |
| Charge meter does | Charge pulse is not transmitted. | Contact your service provider. |
|
| |
| not work. |
|
|
|
|
|
| Damage |
|
|
|
|
|
| Severe shock. | Remove battery and SIM and |
|
| ||
| Phone became wet. | Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry |
| |||
|
| connector contacts thoroughly. Stand phone upright in an air current. Do not |
|
| ||
|
| dismantle the phone! |
|
|
|
|