Sigma MAX P-01 FAQ Frequently Asked Questions, Why is there distortion during playback?

P O R TA B L E M P 3 P L AY E R M A X F I E L D M A X P - 01

FAQ – FREQUENTLY ASKED QUESTIONS

1. Why am I unable to install the installation software on my operating system?	from 32, and up to 320 Kbps per MP3 track, or CBR (Constant Bit Rate) 48Kbps.
	It will read MP3 tracks that are sampled at 32 kHz, 44.1 kHz or 48 kHz.
Please note that Windows95 is unable to support USB interface properly.
	The playback possibility of 32, 40, 48, 56, 64, 80, 96, 112, 128, 160, 192, 224, 256
Please upgrade your system to Windows98 (Version 2.0, 4.10.2222 A), 2000,
	and 320 Kbps is allowed per MP3 track.
ME, or XP.
	5. Why is there distortion during playback?
Please note that there is no driver required for PC running Windows2000, ME,
and XP (Plug and Play).
	This may be caused by low battery or temporary outside interference.
Windows 2000 users should update to Windows 2000 Service Pack3 (SP3)
	Alternatively, the content may be badly encoded.
before driver installation can continue.
	6. Why is the playback quality bad?
2. What should I do if I encounter a download failure to the internal memory?
	Download again if the playback is fine on the PC. If the problem persists, please
- Be sure the power is sufficient for writing mode.
	re-format the memory with the player’s utility to clear the memory and then try to
- Please check the capacity and polarity of the battery (player battery only).
	download again. Alternatively, it may be caused by bad encoding or result from a
- Ensure your operating system has recognized the player as a Removable Drive.
	poor-quality source. Please close any temporary programs before encoding in order
- Ensure your PC meets the minimum system requirements for operating the player.
	to achieve a high quality result.
- Check the connection between the player and the PC.
	7. Why are the player buttons not functioning?
- Re-format the internal memory with the player’s utility and download again.
- Send the player for repair if the problem persists.	Please check if the Hold switch slides to ON or OFF. If the Hold switch is ON, none of
3. Why does the player’s utility window sometimes fail to appear?	the buttons will work.
	8. Why do I not hear anything when the PLAY button is pressed?
The player’s utility only works when it is connected to the PC and when the player
is on.	Please check if the HOLD switch is on or off. It should be off.
The correct connecting procedure is: turn on the player and plug in both sides of	Check whether files have been stored in the built-in flash memory. Press the PLAY
the USB cable to the player and PC.	button to try again.
It is not recommended to connect both the player and the PC first and then turn on	Check the earphone connection or replace with another one.
the power to the player as this will fail to start up the player's utility window.	Check the volume level and see if it has been set too low.
4. What are the VBR or CBR supported by the player?	The file format may be incorrect. Only MP3 and WMA files can be played.

The player is capable of supporting the content encoded with VBR (Variable Bit Rate)

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