APPENDIX A

TROUBLESHOOTING

Diagnosing Switch Indicators

 

Table A-1 Troubleshooting Chart

 

 

 

Symptom

 

Action

 

 

 

Power LED is Off

 

• Check connections between the switch, the power

 

 

cord, and the wall outlet.

 

 

• Contact your dealer for assistance.

 

 

• Contact SMC Technical Support.

 

 

 

Power LED is Amber

 

• Internal power supply has failed. Contact your local

 

 

dealer for assistance.

 

 

 

Diag LED is Amber

 

• Power cycle the switch to try and clear the condition.

 

 

• If the condition does not clear, contact your local

 

 

dealer for assistance.

 

 

 

Stack Master LED is

 

• The stack has not completed its initial configuration.

Flashing Amber

 

Wait a few minutes for the process to complete.

 

 

• If flashing continues, check that the Master Select

 

 

button is pressed in on only one switch.

 

 

• Check that all stacking cables are properly connected.

 

 

 

A-1

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SMC Networks 10G manual Appendix a Troubleshooting, Diagnosing Switch Indicators, Table A-1 Troubleshooting Chart