SMC Networks SMC2804WBRP-G manual Appendix B Troubleshooting Internet Connections

Models: SMC2804WBRP-G

1 70
Download 70 pages 20.19 Kb
Page 60
Image 60

Barricade g Wireless Router with USB Print Server

Manual

APPENDIX B Troubleshooting Internet Connections

Put information here about specific ISP tricks and how to avoid those basic setup calls.

B.1 I have a Dynamic IP connection and I can’t get online

Most cable companies use a Dynamic IP configuration to provide Internet access. If you have this type of connection, and are unable to get connected, please follow the steps outlined below:

1.Unplug the power from your Cable or DSL modem for 2 mins.

2.Confirm that your Barricade router is configured for a Dynamic IP configuration

3.Plug the power back into your Modem.

4.Wait for your Modem to connect to the network, and then click on the status page of the router to confirm that you are online.

The reason this process works is because certain broadband connections require a MAC address to gain network access. This MAC address can be changed by following the above process to re-set the approved MAC address to the MAC address of the Barricade router.

60

Page 60
Image 60
SMC Networks SMC2804WBRP-G manual Appendix B Troubleshooting Internet Connections