Troubleshooting (continued)
Taking pictures
Symptom | Cause/Solution |
|
|
The screen does not show | •If the camera is in playback mode, switch it to camera mode (page |
the subject | 20). |
| •Remove the lens cap, if attached. |
| •Detach the |
|
|
The camera does not | •The camera cannot focus on a subject if it is too close. Position your |
focus on the subject | camera so that the distance to the subject is greater than the minimum |
| focal distance (10 cm (4 in.)). |
| •If the tele conversion lens is attached, position your camera at least |
| 17 cm (6 3/4 in.) from the subject. |
| •Check the scene setting (page 34). |
|
|
The camera does not take | •Insert a “Memory Stick Duo” in the camera (page 16). |
pictures | •If the “Memory Stick Duo” is full, delete unwanted images (page 40) or |
| insert a “Memory Stick Duo” with enough capacity availabe (page 16). |
| •The camera cannot take pictures if the “Memory Stick Duo” has an |
| erasure prevention switch and the erasure prevention switch is set to |
| LOCK (page 55). |
|
|
The flash does not fire | •Check that the flash unit is attached correctly (page 23). |
| •If the flash is set to No Flash, change the setting to Auto or Forced |
| Flash (page 35). |
| •The flash does not fire while it is recharging. Wait until the ready lamp |
| on the flash unit lights up to take the next picture (page 23). |
| •You cannot use the flash in Direct Shutter mode (page 23) or |
| consecutive shot mode (page 36). |
| •If the battery is low, recharge it (page 14). |
Viewing pictures
Symptom | Cause/Solution |
|
|
The camera does not play | •If the camera is in camera mode, switch it to playback mode (page |
back images | 26). |
| •The camera may not be able to play back images that were changed |
| to different file names or edited on a computer. |
|
|
Deleting images
Symptom | Cause/Solution |
|
|
The camera does not | •You cannot delete images that were protected against erasure on a |
delete images | computer or other equipment. |
| •The camera cannot delete pictures if the “Memory Stick Duo” has an |
| erasure prevention switch and the erasure prevention switch is set to |
| LOCK (page 55). |
|
|
The “Memory Stick Duo” | •Any files that were renamed or stored in a different folder on a |
does not become empty | computer will remain in the “Memory Stick Duo.” Any files that were |
after deleting all images | protected against erasure on another digital camera will also remain. |
| To erase these files and all other files, reformat the “Memory Stick Duo” |
| (page 43). |
|
|
You erased an image by | •Erased files cannot be recovered. You can protect against accidents |
mistake | by setting the erasure prevention switch on the “Memory Stick Duo” to |
| LOCK if the “Memory Stick Duo” has an erasure prevention switch (page |
| 55). |
|
|
“Memory Stick Duo”
You cannot use the timer or remote control
•Check that the timer remote unit is attached correctly (page 24).
•Check that button batteries are installed in the timer remote unit and the remote (page 25).
•The remote does not function if it is too far from the remote sensor. The range of the remote is approximately 5 m (16 ft) when aimed straight ahead at the remote sensor and 15 degrees to each side.
•The remote may not function if the surroundings are too bright.
Symptom | Cause/Solution |
|
|
You cannot insert the | •Insert the “Memory Stick Duo” in the correct direction. |
“Memory Stick Duo” |
|
|
|
You cannot record on the | •If the “Memory Stick Duo” is full, delete unwanted images (page 40) or |
“Memory Stick Duo” | insert a “Memory Stick Duo” with enough capacity available (page 16). |
| •The camera cannot take pictures if the erasure prevention switch on |
| the “Memory Stick Duo” is set to LOCK (page 55). |
|
|
You cannot format the | •You cannot format the “Memory Stick Duo” if the “Memory Stick Duo” |
“Memory Stick Duo” | has an erasure prevention switch and the erasure prevention switch is |
| set to LOCK (page 55). |
|
|
You formatted the | •When you format a “Memory Stick Duo,” all files are erased and |
“Memory Stick Duo” by | cannot be recovered. You can protect against accidents by setting the |
mistake | erasure prevention switch on the “Memory Stick Duo” to LOCK (page |
| 55). |
|
|
| Continued on the next page |
Additional Information
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