Troubleshooting (continued)

Taking pictures

Symptom

Cause/Solution

 

 

The screen does not show

•If the camera is in playback mode, switch it to camera mode (page

the subject

20).

 

•Remove the lens cap, if attached.

 

•Detach the video-out unit, if attached.

 

 

The camera does not

•The camera cannot focus on a subject if it is too close. Position your

focus on the subject

camera so that the distance to the subject is greater than the minimum

 

focal distance (10 cm (4 in.)).

 

•If the tele conversion lens is attached, position your camera at least

 

17 cm (6 3/4 in.) from the subject.

 

•Check the scene setting (page 34).

 

 

The camera does not take

•Insert a “Memory Stick Duo” in the camera (page 16).

pictures

•If the “Memory Stick Duo” is full, delete unwanted images (page 40) or

 

insert a “Memory Stick Duo” with enough capacity availabe (page 16).

 

•The camera cannot take pictures if the “Memory Stick Duo” has an

 

erasure prevention switch and the erasure prevention switch is set to

 

LOCK (page 55).

 

 

The flash does not fire

•Check that the flash unit is attached correctly (page 23).

 

•If the flash is set to No Flash, change the setting to Auto or Forced

 

Flash (page 35).

 

•The flash does not fire while it is recharging. Wait until the ready lamp

 

on the flash unit lights up to take the next picture (page 23).

 

•You cannot use the flash in Direct Shutter mode (page 23) or

 

consecutive shot mode (page 36).

 

•If the battery is low, recharge it (page 14).

Viewing pictures

Symptom

Cause/Solution

 

 

The camera does not play

•If the camera is in camera mode, switch it to playback mode (page

back images

26).

 

•The camera may not be able to play back images that were changed

 

to different file names or edited on a computer.

 

 

Deleting images

Symptom

Cause/Solution

 

 

The camera does not

•You cannot delete images that were protected against erasure on a

delete images

computer or other equipment.

 

•The camera cannot delete pictures if the “Memory Stick Duo” has an

 

erasure prevention switch and the erasure prevention switch is set to

 

LOCK (page 55).

 

 

The “Memory Stick Duo”

•Any files that were renamed or stored in a different folder on a

does not become empty

computer will remain in the “Memory Stick Duo.” Any files that were

after deleting all images

protected against erasure on another digital camera will also remain.

 

To erase these files and all other files, reformat the “Memory Stick Duo”

 

(page 43).

 

 

You erased an image by

•Erased files cannot be recovered. You can protect against accidents

mistake

by setting the erasure prevention switch on the “Memory Stick Duo” to

 

LOCK if the “Memory Stick Duo” has an erasure prevention switch (page

 

55).

 

 

“Memory Stick Duo”

You cannot use the timer or remote control

•Check that the timer remote unit is attached correctly (page 24).

•Check that button batteries are installed in the timer remote unit and the remote (page 25).

•The remote does not function if it is too far from the remote sensor. The range of the remote is approximately 5 m (16 ft) when aimed straight ahead at the remote sensor and 15 degrees to each side.

•The remote may not function if the surroundings are too bright.

Symptom

Cause/Solution

 

 

You cannot insert the

•Insert the “Memory Stick Duo” in the correct direction.

“Memory Stick Duo”

 

 

 

You cannot record on the

•If the “Memory Stick Duo” is full, delete unwanted images (page 40) or

“Memory Stick Duo”

insert a “Memory Stick Duo” with enough capacity available (page 16).

 

•The camera cannot take pictures if the erasure prevention switch on

 

the “Memory Stick Duo” is set to LOCK (page 55).

 

 

You cannot format the

•You cannot format the “Memory Stick Duo” if the “Memory Stick Duo”

“Memory Stick Duo”

has an erasure prevention switch and the erasure prevention switch is

 

set to LOCK (page 55).

 

 

You formatted the

•When you format a “Memory Stick Duo,” all files are erased and

“Memory Stick Duo” by

cannot be recovered. You can protect against accidents by setting the

mistake

erasure prevention switch on the “Memory Stick Duo” to LOCK (page

 

55).

 

 

 

Continued on the next page

Additional Information

50

51

Page 27
Image 27
Sony 16 manual Troubleshooting, Taking pictures, Viewing pictures, Deleting images, Memory Stick Duo