Troubleshooting (continued)

Others

Symptom

Cause/Solution

 

 

The camera does not

•The battery is exhausted. Replace with a charged battery (page 14).

respond to operations

•The camera system maybe malfunctioning. Remove the battery and

 

wait for about one minute. Reattach the battery, turn on the camera

 

and check that it functions properly.

 

•Remove the battery and press the RESET button on the camera for

 

about 2 seconds using a pointed object. You can see the RESET

 

button when you remove the battery. The date/time display is reset to

 

the default setting when you reset the camera.

 

 

The camera turned on to

•The internal rechargeable battery has run out and date/time display

display the date/time

has been reset to the default setting. You need to reset the date/time

setting screen

(page 18). The internal battery recharges if you attach a charged

Or, the date/time display is

battery to the camera and leave the camera turned off for more than

not correct

24 hours.

 

 

The lens is cloudy

•Moisture may have condensed in the lens. Leave the camera for

 

about an hour for the moisture to evaporate (page 47).

 

 

List of error icons

An error icon appears on the screen to indicate a problem with the camera or the “Memory Stick Duo.”

IconCause/Solution

The battery charge is low. Replace with a charged battery (page 14).

The camera system is not functioning normally. Turn the camera off and then turn it on again.

The camera is in power-conservation mode. Turn the camera off and wait for a while before turning it on again.

No “Memory Stick Duo.” Insert a “Memory Stick Duo” in the camera (page 16).

The camera cannot access the “Memory Stick Duo.”

The “Memory Stick Duo” has an erasure prevention switch and the erasure prevention switch is set to LOCK. You cannot take pictures, set the print option, or format the “Memory Stick Duo.” Slide the switch away from the LOCK positiion (page 55).

Failed to record an image.

When taking a picture: Change the image size (page 35) or delete unwanted images (page 40).

When setting the print option: Delete unwanted images (page 40).

The “Memory Stick Duo” has two or more files with the same number.

����

 

The “Memory Stick Duo” is full and no more pictures can be taken.

 

Delete unwanted images (page 40).

 

 

 

 

 

 

 

There are no images on the “Memory Stick Duo.”

 

 

 

 

 

Failed to read the file. The file’s image data may be damaged.

The camera cannot play back the image because the format is

incompatible or the file size is too large. Or, the camera is playing back a file that is not in DCF format.

����The number of images marked for printing has exceeded the limit (999).

You cannot select any more images for printing.

The selected image has been protected against erasure on a computer or other equipment and cannot be deleted.

Additional Information

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Image 28
Sony 16 manual Others, List of error icons