Sony CCD-TRV338 manual Troubleshooting, Overall operations, Batteries/Power sources

Troubleshooting

Troubleshooting

If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem

persists, remove the power source and contact your Sony dealer.

If “C:ss:ss” is displayed on the LCD screen or the viewfinder, the self-diagnosis display function is activated. See page 92 for details.

Overall operations

Symptom Cause and/or Corrective Actions

The power does not turn on.

•The battery pack is discharged, running low, or not attached to the camcorder.

cAttach a charged battery pack to the camcorder. (p. 12) cUse the AC Adaptor to connect to the wall outlet. (p. 15)

The camcorder does not operate even when the power is set to on.

cDisconnect the AC Adaptor from the wall outlet or remove the battery pack, then reconnect it after about 1 minute. If the functions still do not work, press the RESET button using a sharp-pointed object. (If you press the RESET button, all settings including the clock setting are reset.)

Batteries/Power sources

Symptom	Cause and/or Corrective Actions
The CHG (charge) lamp does not	cAttach the battery pack to the camcorder correctly. If the lamp still does
light while the battery pack is being	not light up, then it indicates that no power is supplied from the wall
charged.	outlet.
	• The battery charge is completed. (p. 12)
The CHG (charge) lamp flashes while cAttach the battery pack to the camcorder correctly. If the problem
the battery pack is being charged.	persists, disconnect the AC Adaptor from the wall outlet and contact
	your Sony dealer. The battery pack may be damaged. (p. 12)
The battery pack is quickly	• The temperature of the environment is too low, or the battery pack has
discharged.	not been charged enough. This is not a malfunction.
	cFully charge the battery again. If the problem persists, replace the
	battery pack with a new one. It may be damaged. (p. 12, 96)
The remaining battery time indicator	• The temperature of the environment is too high or too low, or the battery
does not indicate the correct time.	pack has not been charged enough. This is not a malfunction.
	cFully charge the battery again. If the problem persists, replace the
	battery pack with a new one. It may be damaged. (p. 12, 96)

The power turns off frequently although the remaining battery indicator indicates that the battery pack has enough power to operate.

•A problem has occurred in the remaining battery time indicator, or the battery pack has not been charged enough.

cFully charge the battery again to correct the indication. (p. 12)

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Troubleshooting