Troubleshooting
Symptom | Cause and/or Corrective Actions |
The battery pack is quickly | • The operating temperature is too low. |
discharged. | • The battery pack is not fully charged. |
| c Charge the battery pack again. (p. 14) |
| • The battery pack is completely dead, and cannot be recharged. |
| c Replace with a new battery pack. (p. 13) |
The battery remaining indicator does • You have used the battery pack in an extremely hot or cold
not indicate the correct time. | environment for a long time. |
| • The battery pack is completely dead, and cannot be recharged. |
| c Replace with a new battery pack. (p. 13) |
| • The battery is dead. |
| c Use a charged battery pack. (p. 13, 14) |
The power goes off although the | c Charge the battery pack fully again so that the indication on |
battery remaining indicator indicates | the battery remaining indicator is correct. |
that the battery pack has enough |
|
power to operate. |
|
|
|
The cassette cannot be removed from | • The power source is disconnected. |
the holder. | c Connect it firmly. (p. 13, 19) |
| • The battery is dead. |
| c Use a charged battery pack. (p. 13, 14) |
The % and Zindicators flash and no • Moisture condensation has occurred. | |
functions except for cassette ejection | c Remove the cassette and leave your camcorder for at least 1 |
work. | hour to acclimatize. (p. 100) |
Symptom | Cause and/or Corrective Actions |
The Remote Commander supplied | • COMMANDER is set to OFF in the menu settings. |
with your camcorder does not work. | c Set it to ON. (p. 70) |
• Something is blocking the infrared rays. | |
TRV87E only) | c Remove the obstacle. |
| • The batteries inserted in the battery holder with the + – |
| polarities incorrectly matching the + – marks. |
| c Insert the batteries with the correct polarity. (p. 116) |
| • The batteries are dead. |
| c Insert new ones. (p. 116) |
The date or time indicator does not | • Reset the date and time. (p. 82) |
appear, and the bars |
|
The picture from a TV or VCR does | • DISPLAY is set to |
not appear even when your | c Set it to LCD. (p. 70) |
camcorder is connected to outputs on |
|
the TV or VCR. |
|
|
|
The melody or beep sounds for 5 | • Moisture condensation has occurred. |
seconds. | c Remove the cassette and leave your camcorder for at least 1 |
| hour to acclimatize. (p. 100) |
| • Some troubles has occurred in your camcorder. |
| c Remove the cassette and insert it again, then operate your |
| camcorder. |
While charging the battery pack, no | • The AC power adaptor is disconnected. |
indicator appears or the indicator | c Connect it firmly. (p. 14, 19) |
flashes in the display window. | • Something is wrong with the battery pack. |
| c Contact your Sony dealer or local authorized Sony service |
| facility. |
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