Caller does not hear me!
•Microphone may be muted: During a call, press
Noise interference on your radio or television
•Move the power adaptor or base station as far away as possible
Product behaviour
Caller Line Identification (CLI) service does not work
•Check your subscription with your network operator
A phonebook entry cannot be stored
•Delete an entry to free memory
The handset is unable to register
• Make sure that has been pressed for three seconds
•Each base can only register up to four handsets.
•Each handset can only be registered to one base.
I forget my PIN
1Press
2Press
3Press ##**793
•Your phone will reset to its default settings and you can get the default PIN of 0000. Phonebook records will not be erased.
Answering Machine
The answering machine does not record calls.
•Make sure the answering machine is connected to the power adaptor, and the power adaptor is plugged into mains supply which is switched on.
•Check to see if the answering machine is memory full. If so, delete some or all messages.
•Try switching off the power at the main socket, and then turn it on again after 1 minute.
36 | Frequently asked questions |