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Support and maintenance
Support for your device
Use the Support application in your device to search a User guide, read troubleshooting guides, and find information about software updates and other
To access the Support application
1From your Home screen, tap .
2Find and tap , then select the required support item.
Make sure that you have a working Internet connection, preferably over , to limit data traffic charges when using the Support application.
Help in menus and applications
Some applications and settings have help available in the options menu, which is normally indicated by in the specific applications.
Help us improve our software
You can enable the sending of usage info from your device so that Sony Mobile can receive anonymous bug reports and statistics that help improve our software. None of the information gathered includes personal data.
To allow the sending of usage info
1 From your Home screen, tap .
2Find and tap Settings > About phone > Usage info settings.
3Mark the Send usage info checkbox if it is not already marked.
4 Tap Agree.
Computer tools
There are a number of tools available to help you connect your device to a computer and manage content such as contacts, movies, music and photos.
PC Companion for Microsoft® Windows®
PC Companion is a computer application that gives you access to additional features and services which help you to:
•Transfer contacts, music, video and pictures to and from your old device.
•Update your device software.
•Back up content on your computer.
•Sync calendars between a computer and your device.
To use the PC Companion application, you need an
•Microsoft® Windows® 7
•Microsoft® Windows® 8
•Microsoft® Windows Vista®
•Microsoft® Windows® XP (Service Pack 3 or higher) You can download PC Companion at
Sony Bridge for Mac
Sony Bridge for Mac is a computer application that gives you access to additional features and services which help you to:
•Transfer contacts, music, video and pictures to and from your old device.
•Update your device software.
•Transfer media files between your device and an Apple® Mac® computer.
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