Sony DAV-HDX686W manual Self-diagnosisFunction, 98US, When letters/numbers appear in the display

Self-diagnosis Function

(When letters/numbers appear in the display)

When the self-diagnosis function is activated to prevent the system from malfunctioning, a 5- character service number (e.g., C 13 50) with a combination of a letter and 4 digits appears on the TV screen or front panel display. In this case, check the following table.

C:13:50

When the version number appears on the TV screen

When you turn on the system, the version number [VER.X.XX] (X is a number) may appear on the TV screen. Although this is not a malfunction and for Sony service use only, normal system operation will not be possible. Turn off the system, and then turn on the system again to operate.

VER.X.XX

First 3	Cause and/or corrective action
characters of
the service
number
C 13	The disc is dirty.
	,Clean the disc with a soft cloth
	(page 90).
C 31	The disc is not inserted correctly.
	,Restart the system, then re-insert
	the disc correctly.
E XX	To prevent a malfunction, the
(XX is a	system has performed the self-
number)	diagnosis function.
	,Contact your nearest Sony
	dealer or local authorized Sony
	service facility and give the 5-
	character service number.
	Example: E 61 10

98US