93US

Sound

Symptom

Remedy

There is no sound.

• The speaker cord is not connected securely.

 

• Press MUTING on the remote if “MUTING ON” is displayed in the front panel

 

display.

 

• The system is in pause mode or in Slow-motion Play mode. Press H to return

 

to normal play mode.

 

• Fast forward or fast reverse is being performed. Press H to return to normal

 

play mode.

 

• Check the speaker settings (page 65).

 

• Super Audio CD audio signals are not output from the HDMI OUT jack.

 

• The component connected to the HDMI OUT jack does not conform to the

 

audio signal format, in this case set [AUDIO (HDMI)] in [HDMI SETUP] to

 

[ON] (page 63).

 

 

No sound is output from the

• Set [AUDIO (HDMI)] in [HDMI SETUP] to [ON] (page 63).

HDMI OUT jack.

• The HDMI OUT jack is connected to a DVI (Digital Visual Interface) device

 

(DVI (Digital Visual Interface) jacks do not accept audio signals).

 

• The HDMI OUT jack does not output Super Audio CD sound.

 

• Try the following: 1 Turn the system off and on again. 2 Turn the connected

 

component off and on again. 3 Disconnect and then connect the HDMI cable

 

again.

 

 

The left and right sounds are

• Check that the speakers and components are connected correctly and securely.

unbalanced or reversed.

 

 

 

There is no sound from the

• Check the speaker connections and settings (pages 24, 65).

subwoofer.

 

 

 

Severe hum or noise is heard.

• Check that the speakers and components are connected securely.

 

• Check that the connecting cords are away from a transformer or motor, and at

 

least 3 meters (10 ft) away from your TV set or a fluorescent light.

 

• Move your TV away from the audio components.

 

• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with

 

alcohol.

 

• Clean the disc.

 

 

The sound loses stereo effect

• Select stereo sound by pressing AUDIO (page 45).

when you play a VIDEO CD, a

• Make sure the unit is connected properly.

CD, or an MP3 file.

 

 

 

The surround effect is difficult to

• Check the “DEC. MODE” setting (page 40).

hear when you are playing a

• Check the speaker connections and settings (pages 24, 65).

sound track of Dolby Digital,

• Depending on the DVD, the output signal may not be the entire 5.1 channel. It

DTS, or MPEG audio.

may be monaural or stereo even if the sound track is recorded in Dolby Digital

 

or MPEG audio format.

 

 

The sound comes from the center

• Depending on the disc, the sound may come from the center speaker only.

speaker only.

 

 

 

No sound is heard from the

• Check the speaker connections and settings (pages 24, 65).

center speaker.

• Check the “DEC. MODE” setting (page 40).

 

• Depending on the source, the effect of the center speaker may be less

 

noticeable.

 

• A 2 channel source is being played.

 

 

Additional Information

93US

Page 93
Image 93
Sony DAV-HDX686W manual 93US, Sound, Additional Information