Additional Information
Troubleshooting
If you experience any of the following difficulties while using the system, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.
PowerThe power is not turned on.
•Check that the AC power cord (mains lead) is connected securely.
The STANDBY indicator flashes.
Immediately unplug the power cord and check the following items.
•Are the + and – speaker cords
•Are you using only the specified speakers?
•Is anything blocking the ventilation holes on the top of the system?
•Is the minus and plus of the subwoofer’s speaker cord attached to the plug with the correct polarity (page 17)?
After checking the above items and fixing any problems, connect the power cord again and turn on the system. If the indicator still flashes, or if the cause of the problem cannot be found even after checking all the above items, consult your nearest Sony dealer.
The POWER/ON LINE indicator does not turn on.
•The + and – speaker cords are
There is no picture.
•The SCART (EURO AV) cord is not connected securely.
•The SCART (EURO AV) cord is damaged.
•The system is not connected to the correct t EURO AV INPUT jack (page 21).
•The video input on the TV is not set so that you can view pictures from the system.
•Check the output method on your system (page 73).
Picture noise appears.
• The disc is dirty or flawed.
Even though you set the aspect ratio in [TV TYPE] of [SCREEN SETUP], the picture does not fill the screen.
• The aspect ratio on the disc is fixed.
SoundThere is no sound.
•The speaker cord is not connected securely.
•Press MUTING on the remote if “MUTING ON” is displayed in the front panel display.
•The system is in pause mode or in
•Fast forward or fast reverse is performed. Press H to return to normal play mode.
•Check the speaker settings (pages 29, 75).
The left and right sounds are unbalanced or reversed.
•Check that the speakers and components are connected correctly and securely.
•Adjust the balance parameter in the [BALANCE] menu (page 76).
There is no sound from the subwoofer.
•Check the speaker connections and settings (page 29, 75).
•Set the sound field to “AUTO FORMAT DIRECT AUTO” (page 52).
Severe hum or noise is heard.
•Check that the speakers and components are connected securely.
•Check that the connecting cords are away from a transformer or motor, and at least 3 meters away from your TV set or a fluorescent light.
•Move your TV away from the audio components.
•The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
•Clean the disc.
The sound loses stereo effect when you play a VIDEO CD, a CD, or an MP3.
•Set [AUDIO] to [STEREO] in the Control Menu display (page 50).
•Make sure the system is connected appropriately.