7 FAQ | Honeywell HSVR-04, HSVR-16 specification

FAQ

7 FAQ

1.DVR cannot boot up properly. There are the following possibilities:

∙Input power is incorrect.

∙Power connection is incorrect.

∙Power switch button is damaged.

∙Program upgrade is wrong.

∙HDD malfunction or something is wrong with HDD ribbon.

∙Front panel error.

∙Main board is damaged.

2.DVR often automatically shuts down or stops running.

There are the following possibilities:

∙Input voltage is not stable or it is too low.

∙HDD malfunction or something wrong with the ribbon.

∙Button power is not enough.

∙Front video signal is not stable.

∙Working environment is too harsh, too much dust.

∙Hardware malfunction.

3.System can not detect hard disk.

There are the following possibilities:

∙HDD is broken.

∙HDD ribbon is damaged.

∙HDD cable connection is loose.

∙Main board SATA port is broken.

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Honeywell HSVR-04, HSVR-16 user manual 7 FAQ

Contents

Rev. A HSVR-04 HSVR-16 Digital Video RecorderHoneywell User ManualPage Contents Honeywell Honeywell Preset/Tour/Pattern/Scan Operations 5 Understanding of Menu Operations and Controls Honeywell Important Safeguards and Warnings Welcome ∙ Software CD ∙ USB mouse ∙ Network cable ∙ 12VDC power adapter ∙ Power cord ∙ SATA data cable and screws for HDD installation∙ User manual ∙ Remote controller ∙ 4 BNC connectors only in HSVR-04 package ∙ HDMI cable Overview 1 Features and SpecificationsFeatures Features and Specifications Specification Supports monitor touring modes alarm Covers secret channel with blue screen though system is encoding Ordinary serial port for upgrade and maintenance and transparent Authentication when shut down to make sure only authorized users 0－＋55 2 Overview and Controls Front PanelFigure 2-1 The Front Panel of HSVR-04/HSVR-16 Name Overview and Controls ENTER Rear Panel AlarmFigure 2-2 The Rear Panel of HSVR-04 Figure 2-3 The Rear Panel of HSVR-16 Connection Diagram 10 Alarm input/alarm output/RS485 port 11 12VDC Power input port12 Power button 2 Audio input 3 Video CVBS output 4 Audio output 5 Network port Remote Controller Figure 2-4 Device Connection Figure 2-5 Remote Controller Mouse Control The password input dialogue box will pop up if you have not logged inLeft click mouse In real-time monitor mode, you can go to the main menu In English input mode stands for input a backspace icon and In real-time monitor mode, the shortcut menu will appear one 3 Installation and Connections HDD InstallationInstallation and Connections Check Unpacked DVR Please follow the instructions below to install the hard disk Connecting Power Supply Connecting Video Input and Output DevicesConnecting Video Input Guarantee the stability and reliability of the camera signal Connecting Audio Input & Output Connecting Video OutputAudio Input Audio Output Alarm Input and Output Connection Alarm Input and Output Details Alarm Input Port Figure 3-1 Alarm Input and Output of HSVR-04 Left and HSVR-16 Right Alarm Output Port Figure 3-2 Sample of Alarm Input Normal Close Type RS232 RS485 Figure 3-3 PTZ Connection Port 4 Overview of Navigation and Controls Login, Logout & Main MenuLogin Overview of Navigation and Controls Main MenuFigure 4-1 Menu Login Figure 4-2 Main Menu Auto Resume after Power Failure Replace Button BatteryLogout Figure 4-3 Logout Menu Manual Record Live ViewingManual Record Manual Record Menu Enable/disable recording in specified channels Enable/disable recording in all channelsFigure 4-5 Recording Control Menu Figure 4-6 Different Status of Manual Record Figure 4-8 Start Manual Record in All Channels Stop all channel recordingFigure 4-7 Automatic Recording in All Channels Search & Playback Search MenuFigure 4-9 Stop Recording in All Channels See Figure Serial Number Please refer to the following chart for more informationFigure 4-10 Record Search Menu Synchronized playback function when playback File backupBasic Operation Playback Calendar Backward playback and frame by frame playback Figure 4-11 Sample of the Calendar ScheduleSchedule Menu Quick Setup DetectGo to Detect Menu Figure 4-12 Schedule Menu Motion Detection Figure 4-13 Motion Detection Menu Figure 4-14 Motion Detection Zone Setting Figure 4-15 PTZ Activation Setting Video Loss Figure 4-16 Armed Period SettingFigure 4-17 Business Day and Non-Business Day Setting Tips Camera Masking Figure 4-18 Menu of Video Loss Alarm Setup and Alarm Activation Go to alarm setup interfaceAlarm setup Figure 4-19 Menu of Camera Masking Honeywell Figure 4-20 Menu of the Alarm Figure 4-21 The settings of PTZ Activation Backup Detect DeviceFigure 4-22 Period Setup Figure 4-23 The Settings of Business Days and Non-Business Days Backup Figure 4-24 Device Detection Menu of Backup Figure 4-25 Backup Menu with Search Results Figure 4-26 Backup in Progress Cable Connection PTZ Control and Color SetupPTZ Setup ∙ Protocol Select the corresponding PTZ protocol such as PELCOD Figure 4-28 The Context Menu Figure 4-29 PTZ Control Menu Preset/Tour/Pattern/Scan Operations PTZ Trace Figure 4-31 Function Menu Figure 4-30 PTZ Setup Menu∙ Preset ∙ Tour ∙ Pattern ∙ Auto scan ∙ Auto pan Preset Setup Activate PresetFigure 4-32 Preset Setup interfaces shown in Figure 4-29 , Figure 4-30 and Figure Patrol setup Tour Setup Pattern SetupActivate Patrol tour Figure 4-33 Tour Setup Auto Scan Setup Activate Pattern FunctionFigure 4-34 Pattern Setup Figure 4-35 Auto Scan Setup Activate Auto Scan Click Page Switch again, and the system will go back to Figure 5 Understanding of Menu Operations and Controls Menu Tree Understanding of Menu Operations and Controls Search page Information HDD Info BPS Log Version Online Users SettingGeneral Encode Schedule RS232 Network Alarm Detect Pan/ Tilt/Zoom Display Default Backup page45 Advanced HDD Management Alarm Output Setting Main MenuGeneral Figure 5-1 The Main Menu - Setting ∙ Time format There are two types 24-hour mode or 12-hour mode Figure 5-4 DST setup menu Date EncodeFigure 5-2 General Setup Menu Figure 5-3 DST Setup Menu Weel Note that some series do not support extra stream Figure 5-5 Encode Menu Figure 5-6 Overlay Menu ScheduleRS232 Network Figure 5-7 The RS232 Setup Menu Advanced Setup Figure 5-8 Network Setup Menu IP Filter PPPoEFigure 5-9 Advanced Settings Figure 5-10 IP Filter Menu NTP Setup Figure 5-11 The PPPoE Setup Menu DDNS Setup Figure 5-12 The NTP Setup Menu Figure 5-13 The DDNS Setup Menu Figure 5-14 The FTP Server Setup Menu Figure 5-15 The FTP Login Window Email Figure 5-16 The FTP Setup Menu Figure 5-17 The Email Setup Menu Alarm DetectPan/Tilt/Zoom Figure 5-18 The Command Window Display Figure 5-19 The PTZ Setup Menu Figure 5-20 The Display Setup Menu Figure 5-21 The Channel Name Setup Menu Figure 5-22 The Sample of Tour Mode Default Advanced Figure 5-23 The Default Setup Menu HDD Management Figure 5-24 The Advanced Menu Figure 5-25 The HDD Management Setup Menu Abnormity Figure 5-26 The Abnormity Setup Menu Alarm Output Figure 5-27 The Sample of No Disk Abnormity Account Figure 5-28 The Alarm Output Setup Menu Auto Maintain Figure 5-29 The Account Management Menu Figure 5-31 The TV Adjust Menu TV AdjustFigure 5-30 The Auto Maintain Setup Menu Figure 5-32 The Info Menu InformationHDD Information Figure 5-33The HDD Info Menu Figure 5-34 The BPS Display Menu Version Figure 5-35 The Log Search Menu Online Users Figure 5-36 The Version Menu Shutdown Figure 5-37 The Online Users Menu Figure 5-38 The Shutdown Menu Network Connection Login6 Web Client Operation Web Client Operation Figure 6-1 Sample of IE Login Figure 6-2 The Internet Options Window Figure 6-3 The Settings for ActiveX For security reasons, please modify your password afteryou first login Figure 6-4 The Web Login Window Figure 6-5 The Window Switch Menu Real-Time Monitor Figure 6-6 The Preview Window Switch MenuFigure 6-7 The Main Menu of Web Client Figure 6-8 Status Information Figure 6-9 Control Setup Figure 6-10 Switch between the Main Stream and Extra StreamOpen All Refresh Local Play Figure 6-11 Selection Menu of Local Play File Direction key and 3D positioning key SpeedZoom/Focus/Iris Figure 6-12 PTZ Control Menu Preset Auto ScanPattern Figure 6-13 The PTZ Setup Menu Color Auto tourAssistant Figure 6-14 The Assistant Setup Menu Picture Path and Record Path Figure 6-15 The Color Setup MenuFigure 6-16 The More Setup Menu Figure 6-17 The Path Setup Menu for Picture Configuration System InformationVersion Information Figure 6-18 The Path Setup Menu for Record HDD information Figure 6-20 Version Information Menu Figure 6-21 HDD Information Menu Click Backup, and the interface is shown in Figure Figure 6-23 Log Backup MenuFigure 6-22 Log Information Menu Please refer to the following sheet for log parameter information Figure 6-24 General Setup Menu System ConfigurationGeneral Setup Figure 6-25 DST Setup Menu Date Figure 6-26 DST Setup Menu Week time. See Figure 6-25 and Figure Encode Figure 6-27 The Encode Menu Figure 6-28 The Color Setting Menu Click copy interface, the interface is shown as in Figure Figure 6-29 The Copy To Menu ScheduleFigure 6-30 The Schedule Setup Menu Figure 6-31 The Date and Time Setup Menu in Figure Parameter Function RS232Figure 6-32 The RS232 Setup Menu Figure 6-33 The Network Setup Menu System default setupNetwork Figure 6-34 The Email Setup Menu DDNS Figure 6-35 The DDNS Setup Menu Figure 6-36 The NAS Setup Menu The NTP interface is shown in Figure Alarm Figure 6-37 The NTP Setup Menu Figure 6-38 The Alarm Setup Menu Detect page 35 and Manual Record on page Figure 6-39 The Detection Setup Menu Figure 6-40 The Detection Zone Setup Web Client Operation Figure 6-41 The PTZ Setup Menu Default setup is 1. Please set according to the speed dome dial Default & BackupDefault setup is 8. Please set according to the speed dome dial Figure 6-42 The Default Setup Menu AdvancedHDD Management Alarm I/O Figure 6-43 The HDD Management Menu Record Figure 6-44 The Alarm I/O Config Menu Account Figure 6-45 The Record Control Menu Auto Maintenance Figure 6-46 The Account Management Menu Abnormity Figure 6-47 The Auto Maintenance Menu Figure 6-48 The Abnormity Setup Menu Search Figure 6-49 The Record Search Menu Figure 6-50 The Record Save Menu Figure 6-51 The Record Search Menu Saving Figure 6-52 The Message Box after Download Completed Type Download Figure 6-53 The Playback Menu AlarmThe IP address of playback device and channel number Figure 6-54 The Alarm Function Menu Figure 6-55 The Web Client Information AboutLog out Un-install Web Control Figure 6-56 The Logout Interface 7 FAQ There are the following possibilities Page Honeywell Page Honeywell Slight difference may be found in user interface Please visit our website for more information q i = d i ÷ 8 × 3600 ÷1024 8 AppendixHDD Capacity Calculation Compatible USB Drive List Appendix 35F Tower A, City Center, 100 Zun Yi Road, Shanghai 200051, China TEL +86 21FAX +86 Block 28, Section