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FAQ

There is multiple-cast group setup in DVR. This mode can result in a mosaic appearance. Usually we do not recommend this mode.

There is privacy mask or channel protection setup.

Current user has no right to monitor.

DVR local video output quality is not good.

15.Network connection is not stable.

There are following possibilities:

Network is not stable.

IP address conflict.

MAC address conflict.

PC or DVR network card is not good.

16.Burn error /USB back error.

There are the following possibilities:

Burner and DVR are in the same data cable.

System uses too many CPU resources. Please stop recording first and then begin backup.

Data amount exceeds backup device capacity. It may result in burner error.

Backup device is not compatible.

Backup device is damaged.

17.Keyboard cannot control DVR.

There are the following possibilities:

DVR serial port setup is incorrect.

Address is incorrect.

When there are several switchers, power supply is not enough.

Transmission distance is too far.

18.Alarm signal cannot been disarmed.

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Honeywell HSVR-04, HSVR-16 user manual