Troubleshooting

Troubleshooting

If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem

persists, remove the power source and contact your Sony dealer.

If “C:ss:ss” is displayed on the LCD screen or the viewfinder, the self-diagnosis display function is activated. See page 78 for details.

Overall operations

Symptom

Cause and/or Corrective Actions

 

 

The power does not turn on.

•The battery pack is discharged, running low, or not attached to the camcorder.

cAttach a charged battery pack to the camcorder. (p. 12) cUse the AC Adaptor to connect to the wall outlet. (p. 14)

The camcorder does not operate even when the power is set to on.

cDisconnect the AC Adaptor from a wall outlet or remove the battery pack, then reconnect it after about 1 minute. If the functions still do not work, press the RESET button using a sharp-pointed object. (If you press the RESET button, all settings including the clock setting are reset.)

The supplied Remote Commander

cSet [COMMANDER] on the

(OTHERS) menu to [ON]. (p. 60)

does not function.

cInsert a battery into the battery holder with the + – polarities correctly

 

matching the + – marks. If this still does not solve the problem, insert a

 

new battery since the battery is dead. (p. 95)

 

cRemove any obstructions between the Remote Commander and the

 

remote sensor.

 

 

 

The camcorder gets warm.

• This is because the power has been turned on for a long time. This is not

 

a malfunction.

 

Battery/Power sources

Symptom

Cause and/or Corrective Actions

 

 

The CHG (charge) lamp does not light while the battery pack is being charged.

cAttach the battery pack to the camcorder correctly. If the lamp still does not light up, then it indicates that no power is supplied from the wall

outlet.

• The battery charge is completed. (p. 12)

The CHG (charge) lamp flashes while cAttach the battery pack to the camcorder correctly. If the problem

the battery pack is being charged.

persists, disconnect the AC Adaptor from the wall outlet and contact

 

your Sony dealer. The battery pack may be damaged. (p. 12)

 

 

The battery pack is quickly

• The temperature of the environment is too low, or the battery pack has

discharged.

not been charged enough. This is not a malfunction.

 

cFully charge the battery again. If the problem persists, replace the

 

battery pack with a new one. It may be damaged. (p. 12, 83)

72Troubleshooting