Horizontal lines appear on the picture. The displayed pictures are not clear or do not appear.

• Clean the head using the cleaning cassette (optional) (p. 82).

No sound or only a low sound is heard.

Set [HiFi SOUND] to [STEREO] (p. 43).

Turn up the volume (p. 21).

Adjust [AUDIO MIX] from the [ST2] (additional sound) side until the sound is heard appropriately (p. 51).

When you are using an S VIDEO plug, make sure the red and white plugs of the A/V connecting cable are connected as well (p. 30).

The sound breaks off.

• Clean the head using the cleaning cassette (optional) (p. 82).

“---” is displayed on the screen.

The tape you are playing was recorded without setting the date and time.

A blank section on the tape is being played.

The data code on a tape with a scratch or noise cannot be read.

Noises appear and

is displayed on the screen.

The tape was recorded in a TV color system other than that of your camcorder (PAL). This is not a malfunction (p. 77).

is displayed on the screen.

The tape you are playing was recorded on another device with a 4ch microphone (4CH MIC REC). Your camcorder is not compatible with 4ch microphone recording.

Date Search does not work correctly. (DCR-HC19E/HC21E/HC22E)

If one day’s recording is less than 2 minutes, your camcorder may not accurately find the point where the recording date changes.

There is a blank section in the beginning or middle of the tape. This is not a malfunction.

Remote Commander (DCR-HC19E/HC21E/HC22E)

The supplied Remote Commander does not function.

Set [COMMANDER] to [ON] (p. 46).

Remove any obstructions between the Remote Commander and the remote sensor.

Point the remote sensor away from strong light sources such as direct sunlight or overhead lighting. Otherwise, the Remote Commander may not function properly.

Insert a new battery. Insert a battery into the battery holder with the +/– polarities correctly

68

matching the +/– marks. (p. 83).