Symptom

Cause and/or Corrective Actions

 

 

The external flash (optional) does not

• The power of the flash is not turned on, or the flash is not attached

work.

correctly.

 

• Two or more flashes are attached. Only one external flash can be

 

attached.

 

 

The flash level cannot be changed.

• The flash level cannot be changed during Easy Handycam operation.

 

 

Flickering or changes in color occurs.

cThis occurs when recording pictures under a fluorescent lamp, sodium

 

lamp, or mercury lamp in the soft portrait or sports lesson mode. Cancel

 

[PROGRAM AE] in this case. (p. 64)

 

 

END SEARCH does not work.

• The cassette was ejected after recording when using a cassette without

 

Cassette Memory. (p. 125)

 

• The cassette is new and has nothing recorded.

 

 

END SEARCH does not work

• There is a blank section in the beginning or middle of the tape. This is

correctly.

not a malfunction.

 

 

Playback

If you are playing back the pictures stored on a “Memory Stick Duo,” refer also to the “Memory Stick Duo” section. (p. 117)

Symptom

Cause and/or Corrective Actions

 

 

Cannot play back.

cIf the tape has reached the end, rewind the tape. (p. 49)

 

 

Horizontal lines appear on the

cClean the head using the cleaning cassette (optional). (p. 132)

picture. The displayed pictures are

 

not clear or do not appear.

 

No sound or only a low sound is heard.

cSet [MULTI-SOUND] to [STEREO] in the (STANDARD SET) menu. (p. 84)

cTurn up the volume. (p. 49)

cOn the (STANDARD SET) menu, adjust [AUDIO MIX] from the [ST2] (additional sound) side until the sound is heard appropriately. (p. 84)

cWhen you are using an S VIDEO plug, make sure the red and white plugs of the A/V connecting cable are connected as well. (p. 59)

The sound breaks off.

cClean the head using the cleaning cassette (optional). (p. 132)

Cannot perform the Date search with cUse a cassette with Cassette Memory. (p. 125)

the recording date displayed on the cSet [ SEARCH] to [ON] in the (EDIT/PLAY) menu. (p. 80)

screen.• There is a blank section in the beginning or middle of the tape. This is not a malfunction.

“---” is displayed on the screen.

•The tape you are playing was recorded without setting the date and time.

•A blank section on the tape is being played.

•The data code on a tape with a scratch or noise cannot be read.

END SEARCH does not work.

•The cassette was ejected after recording when using a cassette without Cassette Memory. (p. 125)

•The cassette is new and has nothing recorded.

END SEARCH does not work correctly.

•There is a blank section in the beginning or middle of the tape. This is not a malfunction.

116Troubleshooting