Troubleshooting

Troubleshooting

If you run into any problem using your camcorder, use the following table to

troubleshoot the problem. If the problem persists, remove the power source and contact your Sony dealer.

If “C:ss:ss” is displayed on the LCD screen, the self-diagnosis display function is activated. See p. 91 for details.

Overall operations

f

Symptom

Cause and/or Corrective Actions

 

 

The power does not turn on.

•The battery pack is discharged, running low, or not attached to the camcorder.

cAttach a charged battery pack to the camcorder. (p. 13) cUse the AC Adaptor to connect to the wall outlet. (p. 15)

•Your camcorder is not inserted to the Handycam Station correctly. cInsert your camcorder to the Handycam Station correctly.(p. 4)

The camcorder does not operate even when the power is set to on.

cDisconnect the AC Adaptor from a wall outlet or remove the battery pack, then reconnect it after about 1 minute. If the functions still do not work, press the RESET button using a sharp-pointed object. (If you press RESET, all the settings including the date and time, except for the Personal Menu items, return to the default.)

A clattering noise is heard when the camcorder is handled with the POWER switch set to CHG(OFF) or the PLAY/EDIT mode.

•This is because optical functions on your camcorder use a linear mechanism. This is not a malfunction.

The supplied Remote Commander

cSet [REMOTE CTRL] on the

 

 

(STANDARD SET) menu to [ON].

does not function.

(p. 69)

 

 

cInsert batteries into the battery holder with the + – polarities correctly matching the + – marks. If this still does not solve the problem, insert a new battery since the battery is dead. (p. 110)

cRemove any obstructions between the Remote Commander and the remote sensor.

The camcorder gets warm.

• This is because the power has been turned on for long time. This is not a

 

malfunction.

84Troubleshooting