Symptom

Cause and/or Corrective Actions

 

 

 

 

 

 

The power abruptly turns off.

• [A.SHUT OFF] in the the

 

 

 

(STANDARD SET) menu is set to

 

 

 

 

[5min]. (p. 70)

 

 

 

cWhen you leave your camcorder without doing any operation for about 5 minutes after you turn on your camcorder, the power will automatically turns off. Slide the POWER switch down, then turn on

the power again, or use the AC Adaptor.

cCharge the battery pack. (p. 13)

The SteadyShot does not function. cSet STEADYSHOT to [ON] in the (CAMERA SET) menu. (p. 54)

The auto focus does not function. cSet [FOCUS] to [AUTO] in the (CAMERA SET) menu. (p. 31)

cThe recording conditions are not suitable for auto focus. Adjust the focus manually. (p. 31)

A vertical band appears when

• This occurs when the contrast between the subject and the background is

recording candlelight or electric light

too high. This is not a malfunction.

 

 

 

 

in the dark.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A vertical band appears when

• This phenomenon is called the smear effect. This is not a malfunction.

recording a bright subject.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Tiny spots in white, red, blue, or

• The spots appear when you are recording in [SLOW SHUTTR] or Color

green appear on the screen.

Slow Shutter. This is not a malfunction. (p. 30, 33)

 

 

 

 

 

 

 

 

 

 

Picture appears too bright on the

cCancel the back light function. (p. 28)

 

 

 

 

screen, and the subject does not

 

 

 

 

 

 

 

appear on the screen.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The shutter sound is not heard.

cSet [BEEP] to [MELODY] or [NORMAL] on the

 

(STANDARD

 

SET) menu. (p. 69)

 

 

 

 

 

 

 

 

 

 

 

 

Black bands appear when you record

cSet STEADYSHOT to [OFF] on the

 

(CAMERA SET) menu. (p. 54)

 

a TV screen or computer screen.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Flickering or changes in color occurs.

cThis occurs when recording pictures under a fluorescent lamp, sodium

 

lamp, or mercury lamp in the [PORTRAIT] or [SPORTS] mode. Set

 

[PROGRAM AE] to [AUTO] in the

 

 

 

(CAMERA SET) menu. (p. 51)

 

 

 

 

 

 

 

 

 

 

 

END SEARCH does not work

• The cassette is new and has nothing recorded.

 

 

correctly.

 

 

 

 

 

 

 

Playback

If you are playing back the pictures stored on a “Memory Stick Duo,” refer also to the “Memory Stick Duo” section. (p. 88)

Symptom

Cause and/or Corrective Actions

 

 

Cannot play back.

cIf the tape has reached the end, rewind the tape. (p. 38)

 

 

Horizontal lines appear on the

cClean the head using the cleaning cassette (optional). (p. 103)

picture. The displayed pictures are

 

not clear or do not appear.

 

 

 

No sound or only a low sound is

cTurn up the volume. (p. 38, 40)

heard.

cWhen you are using an S video plug, make sure the red and white plug

 

of the A/V connecting cable are connected as well. (p. 45, 75)

 

 

 

,continued

Troubleshooting

Troubleshooting 87