Sony DCR-SR65 manual Troubleshooting, Power does not turn on, Buttons do not work

Troubleshooting

Troubleshooting

If you run into any problems using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer.

Overall operations/Easy Handycam

operation/Remote Commander	76
 Batteries/Power sources	77
 LCD screen	78
 “Memory Stick PRO Duo”	78
 Recording	78
 Playing back	80
 Editing images on your camcorder	81

Dubbing/Connecting to other devices

..................................................................... 81

Functions that cannot be used

simultaneously 81

Notes before sending your camcorder for repair

Your camcorder may require initializing or changing the current hard disk of the camcorder, depending on the problem. In this case, the data stored on the hard disk will be deleted. Be sure to save the data on the hard disk (p. 36) on other media (backup) before sending your camcorder for repair. We will not compensate you for any loss of hard disk data.

During repair, we may check a minimum amount of data stored on the hard disk in order to investigate the problem. However, your Sony dealer will neither copy nor retain your data.

Overall operations/Easy Handycam operation/Remote Commander

The power does not turn on.

Attach a charged battery pack to the camcorder (p. 13).

Connect the plug of the AC Adaptor to the wall outlet (wall socket) (p. 13).

Set the camcorder onto the Handycam Station securely (DCR-SR65/SR85) (p. 13).

The camcorder does not operate even when the power is set to on.

It takes a few seconds for your camcorder to be ready to shoot after the power is

turned on. This is not a malfunction.

Disconnect the AC Adaptor from the wall outlet (wall socket) or remove the battery pack, then reconnect it after about 1 minute. If the functions still do not work, press RESET (p. 97) using a sharp-pointed object. (If you press RESET, all settings, including the clock setting, are reset.)

The temperature of your camcorder is extremely high. Turn off your camcorder and leave it for a while in a cool place.

The temperature of your camcorder is extremely low. Turn off the camcorder and take it to a warm place. Leave the camcorder there for a while, then turn on the camcorder.

Buttons do not work.

During Easy Handycam operation, the following buttons/functions are not available.

(back light) button (p. 28)

Playback zoom (p. 32)

To turn on and off the LCD backlight (Pressing and holding DISP/BATT INFO for a few seconds) (p. 19)

The (OPTION) button is not displayed.

The OPTION MENU cannot be used during Easy Handycam operation.

The menu settings have changed automatically.

During Easy Handycam operation, nearly all the menu items will be automatically set to the default settings.

During Easy Handycam operation, some menu items are fixed as follows.

[REC MODE]: [SP]

[DATA CODE]: [DATE/TIME]

76