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Operating Instructions

Audio

Symptoms

Possible Remedies

Good picture, no sound

Make sure the Current Digital Audio or Current Analog Audio settings

 

(Preferences/Audio) are set to a receivable audio track, such as “English” or

 

“Stereo” (see page 40).

 

If using an HDMI connection to a DVI-equipped TV, an additional analog or

 

digital audio connection to the TV or audio system is required (see page 19).

 

If using an HDMI connection to a TV that is equipped with an HDMI jack but

 

does not support Dolby Digital® audio reception, you may need to set the

 

Dolby Digital option to “Off” (Preferences/Audio) to hear audio via the

 

HDMI connection.

 

 

Audio and Video are not

Change the channel to reset the audio/video synchronization.

synchronized

Press the PAUSE button on the Remote Control, press the REPLAY button to

 

move back several seconds, then press PAUSE again to resume play.

 

 

Video

Symptoms

Possible Remedies

No picture, no sound

Make sure the power cord is plugged in and the POWER indicator on the

 

display window is lit.

 

Press the FORMAT button to select an output format that is compatible with

 

your TV (see page 10).

 

Make sure that the TV is powered on and the correct input (such as video 1,

 

video 6, etc.) is selected on the TV.

 

If connected to a TV using the component video output, make sure that the

 

HD DVR is not also connected to a TV using the HDMI jack. The HDMI jack

 

becomes active and the component video jack becomes inactive when an

 

HDMI connection detected.

 

Try another channel, it could be station trouble.

Video and sound are present, If you are viewing an image on an HDTV, first press EXIT, then press the

but no menus appear

FORMAT button to select a video format that is compatible with your TV, such

 

as “1080i”. If you are viewing an image on an SDTV, press the FORMAT

 

button to select the “SD OUT” format.

“Black box” on screen

You have selected a text option in the Closed Caption Options menu and no

 

text is available. To turn off this feature, set the Closed Caption On/Off setting

 

(Preferences/Screen) to Off. If you were trying to select closed captioning,

 

select CC1 instead of Text 1-4.

 

 

Bars appear at the top and

Press the SCREEN MODE button to select an appropriate aspect ratio that best

bottom of the screen

fits the current broadcast and your TV.

 

Some wide-screen programs are filmed in aspect ratios that are greater than

 

16:9, such as 2.35:1. Your TV may display these programs with bars at the top

 

and bottom of the screen.

 

 

Distorted Picture

Check to see if you have selected the proper FORMAT and SCREEN MODE.

 

Adjust the Screen Mode or Aspect Ratio of your TV.

 

 

Flashing or scrolling

If the HD DVR's FORMAT is set to Native or Variable 1, 2 or 3 the format may

screen or slow channel

change when changing channels. To avoid the flashing, scrolling or slowness

changes when changing

found in some TV's when changing formats, set the FORMAT to a fixed setting

channels

such as 1080i or 720p.