Operating Instructions
Symptoms | Possible Remedies |
Good picture, no sound | Make sure the Current Digital Audio or Current Analog Audio settings |
| (Preferences/Audio) are set to a receivable audio track, such as “English” or |
| “Stereo” (see page 40). |
| If using an HDMI connection to a |
| digital audio connection to the TV or audio system is required (see page 19). |
| If using an HDMI connection to a TV that is equipped with an HDMI jack but |
| does not support Dolby Digital® audio reception, you may need to set the |
| Dolby Digital option to “Off” (Preferences/Audio) to hear audio via the |
| HDMI connection. |
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Audio and Video are not | Change the channel to reset the audio/video synchronization. |
synchronized | Press the PAUSE button on the Remote Control, press the REPLAY button to |
| move back several seconds, then press PAUSE again to resume play. |
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Symptoms | Possible Remedies |
No picture, no sound | Make sure the power cord is plugged in and the POWER indicator on the |
| display window is lit. |
| Press the FORMAT button to select an output format that is compatible with |
| your TV (see page 10). |
| Make sure that the TV is powered on and the correct input (such as video 1, |
| video 6, etc.) is selected on the TV. |
| If connected to a TV using the component video output, make sure that the |
| HD DVR is not also connected to a TV using the HDMI jack. The HDMI jack |
| becomes active and the component video jack becomes inactive when an |
| HDMI connection detected. |
| Try another channel, it could be station trouble. |
Video and sound are present, If you are viewing an image on an HDTV, first press EXIT, then press the
but no menus appear | FORMAT button to select a video format that is compatible with your TV, such | |
| as “1080i”. If you are viewing an image on an SDTV, press the FORMAT | |
| button to select the “SD OUT” format. | |
“Black box” on screen | You have selected a text option in the Closed Caption Options menu and no | |
| text is available. To turn off this feature, set the Closed Caption On/Off setting | |
| (Preferences/Screen) to Off. If you were trying to select closed captioning, | |
| select CC1 instead of Text | |
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Bars appear at the top and | Press the SCREEN MODE button to select an appropriate aspect ratio that best | |
bottom of the screen | fits the current broadcast and your TV. | |
| Some | |
| 16:9, such as 2.35:1. Your TV may display these programs with bars at the top | |
| and bottom of the screen. | |
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Distorted Picture | Check to see if you have selected the proper FORMAT and SCREEN MODE. | |
| Adjust the Screen Mode or Aspect Ratio of your TV. | |
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Flashing or scrolling | If the HD DVR's FORMAT is set to Native or Variable 1, 2 or 3 the format may | |
screen or slow channel | change when changing channels. To avoid the flashing, scrolling or slowness | |
changes when changing | found in some TV's when changing formats, set the FORMAT to a fixed setting | |
channels | ||
such as 1080i or 720p. | ||
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