If a problem occurs during operation of the unit, first check the points listed in this troubleshooting guide. If the problem persists, contact your supplier, an authorized Sony service station, or a Sony Technical Information Center. When you are using a computer, you should also consult the documentation of the software.
Symptom | Cause/Remedy |
Unit does not operate when turned | • Power cord is disconnected. |
on. | c Is the power cord connected correctly? (Page 9) |
| |
| • Battery Kit is not mounted properly. |
| c Refer to the documentation of the Battery Kit. |
|
|
Some images cannot be printed. | • Image files are not compatible with |
| c Image files whose file format is not compatible with |
| the |
| sometimes cannot be printed (page 34). |
|
|
Image is cut off at top and bottom | • The horizontal/vertical size ratio of image file and print |
or left and right. | paper are different. |
| c Set the print setting “FIT” to “ON” (page 22). |
|
|
Others
Continued