MessageMeaning
RIBON (+ ERROR indicator lit) • There is a problem with the print cartridge.
cTry turning the unit off and then on again. If this does not solve the problem, remove the print cartridge from the unit and check whether the ribbon is jammed inside the cartridge. If the ribbon is loose, take up the slack (page 11).
PAPER (+ ERROR indicator lit) • A paper jam has occurred.
cTry turning the unit off and then on again. The paper should be ejected automatically.
ERROR (+ ERROR indicator lit) • An internal error has occurred.
cTry turning the unit off and then on again.
What to Do in Case of a Paper
Jam Caution
Do not try to pull out the paper by hand, because this can lead to damage and malfunction. Always turn power to the unit off, wait a moment, and then turn the unit on again, so that the paper will be automatically ejected. If you still cannot remove the paper, contact your supplier, an authorized Sony service station, or a Sony Technical Information Center.