Troubleshooting
If you have trouble with your camera, try the following solutions.
1Check the items on pages 84 to 91. If the screen shows “C:ss:ss”, the
| Troubleshooting |
2 Press the RESET button located inside | 3 Consult your Sony dealer or local |
the battery/“Memory Stick” cover, then | authorized Sony service facility. |
turn on the power again. (This will clear |
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the date and time settings, etc.) |
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RESET |
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Battery and power
Symptom | Cause | Solution |
The battery pack is not | • The camera is turned on. | p Turn the power off (page 16). |
charged. | • The connection is not correct. | p Check the connection (page 11). |
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The battery pack cannot | • The battery pack is not properly installed. | p Install the battery pack while pushing the battery eject lever |
be installed. |
| down using the front edge of the battery pack (page 11). |
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/CHG lamp flashes. | • The battery pack is not properly installed. | p Properly install the battery pack (page 11). |
| • The battery pack malfunctions. | p Consult your Sony dealer or local authorized Sony service |
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While charging the battery | • The AC power adaptor is disconnected. | p Properly connect the AC power adaptor (page 11). |
pack, the /CHG lamp | • The camera is not properly installed to the USB | p Properly install the camera (page 12). |
does not light. | cradle. |
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| • The battery pack is not properly installed. | p Properly install the battery pack (page 11). |
| • The charging is complete. | — |
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