Symptom

Cause

 

 

 

 

Solution

 

 

 

You cannot shoot images.

• No “Memory Stick” is inserted.

p Insert a “Memory Stick” (page 20).

 

• The capacity of the “Memory Stick” is

p Delete the images saved in the “Memory Stick,” or format it.

 

insufficient.

 

 

 

 

p Change the “Memory Stick.”

 

 

• The write-protect switch on the “Memory Stick”

p Set the write-protect switch to the recording position

 

is set to the LOCK position.

 

 

 

 

(page 104).

 

 

 

 

• You cannot shoot while the flash is charging.

—

 

 

 

 

• The MODE dial is not set to

 

 

 

, P, or SCN

p Set the MODE dial to

,

P, or SCN (pages 22, 31).

 

when you want to shoot a still image.

 

 

 

 

 

• The MODE dial is not set to

 

 

 

when you want

p Set the MODE dial to

 

(page 66).

 

to shoot a movie.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cannot shoot images with

• The MODE dial is set to

or SET UP.

p Set it to a setting other than

, or SET UP (page 27).

the flash.

• The flash is set to (No flash).

p Set the flash to “Auto” (No indicator) or (Forced flash)

 

 

 

 

 

 

(page 27).

 

 

 

 

• When shooting still images, scene selection is

p Cancel the Twilight mode (page 31).

 

set to the Twilight mode.

 

 

 

 

 

 

 

 

 

• [MOVING IMAGE] is not set to [CLIP

p Set it to [CLIP MOTION] (page 51)

 

MOTION] in the SET UP settings.

 

 

 

 

 

 

 

 

 

 

 

 

 

The eyes of the subject

—

 

 

 

 

p Set [RED EYE REDUCTION] to [ON] (page 27).

come out red.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The date and time are

• The date and time are not set correctly.

p Set the correct date and time (page 18).

recorded incorrectly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Viewing images

Symptom

Cause

Solution

 

The image cannot be

• The MODE dial is not set to .

p Set the MODE dial to

(page 35).

played back.

• You cannot play back the image on the camera,

—

 

 

if it is modified on a computer or its folder/file

 

 

 

name is changed.

 

 

 

 

 

 

The image is coarse right

—

p This is not a malfunction.

 

after being played back.

 

 

 

 

 

 

The images cannot be

• The [VIDEO OUT] setting for the camera in

p Set [VIDEO OUT] to [NTSC] or [PAL] (pages 44, 102).

played back on a TV.

SET UP is incorrect.

 

 

 

• The connection is not correct.

p Check the connection (page 37).

 

 

 

 

Troubleshooting

87