Symptom

Cause

Solution

After making a USB

p Select [Launch Image Transfer automatically when your

connection, “Image

 

camera, etc., is connected.] at [Basic] setting (page 78).

Transfer” does not

p Make a USB connection when the computer is turned on

automatically start.

 

(page 75).

 

 

 

The image cannot be

p If you are using the “PIXELA ImageMixer for Sony” software,

played back on a

 

click on HELP.

computer.

p Consult the computer or software manufacturer.

 

 

 

The image and sound are

• You are playing back the movie directly from

p Copy the movie to the hard disk of the computer and then play

affected by noise when

the “Memory Stick.”

the movie file back from the hard disk (pages 77, 82).

you play back a movie on

 

 

a computer.

 

 

 

 

 

You cannot print an

p Check the printer settings.

image.

 

p See “Choosing images to print” (page 64), or if you are using

 

 

the “PIXELA ImageMixer for Sony” software, click on HELP.

 

 

 

The error message

p Set the display mode of your computer as follows:

appears when loading the

 

For Windows, 800 × 600 dots or more, high color (16-bit color,

supplied CD-ROM.

 

65 000 colors) or more.

 

 

For Macintosh, 800 × 600 dots or more, 32 000 colors or more.

 

 

 

“Memory Stick”

Symptom

Cause

Solution

You cannot insert a

• You are inserting it backwards.

p Insert it from the right side (page 20).

“Memory Stick.”

 

 

 

 

 

You cannot record on a

• The write-protect switch on the “Memory Stick”

p Set it to the recording position (page 104).

“Memory Stick.”

is set to the LOCK position.

 

 

• The “Memory Stick” is full.

p Delete unnecessary images (pages 39, 68).

 

 

 

You cannot format a

• The write-protect switch on the “Memory Stick”

p Set it to the recording position (page 104).

“Memory Stick.”

is set to the LOCK position.

 

 

 

 

You have formatted a

• All the data on the “Memory Stick” are erased by

p We recommend that you set the “Memory Stick” write-protect

“Memory Stick” by

formatting.

switch to the LOCK position to protect accidental erasure

mistake.

 

(page 104).

 

 

 

90