Symptom | Cause | Solution |
After making a USB | — | p Select [Launch Image Transfer automatically when your |
connection, “Image |
| camera, etc., is connected.] at [Basic] setting (page 78). |
Transfer” does not | — | p Make a USB connection when the computer is turned on |
automatically start. |
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The image cannot be | — | p If you are using the “PIXELA ImageMixer for Sony” software, |
played back on a |
| click on HELP. |
computer. | — | p Consult the computer or software manufacturer. |
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The image and sound are | • You are playing back the movie directly from | p Copy the movie to the hard disk of the computer and then play |
affected by noise when | the “Memory Stick.” | the movie file back from the hard disk (pages 77, 82). |
you play back a movie on |
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a computer. |
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You cannot print an | — | p Check the printer settings. |
image. |
| p See “Choosing images to print” (page 64), or if you are using |
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| the “PIXELA ImageMixer for Sony” software, click on HELP. |
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The error message | — | p Set the display mode of your computer as follows: |
appears when loading the |
| For Windows, 800 × 600 dots or more, high color |
supplied |
| 65 000 colors) or more. |
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| For Macintosh, 800 × 600 dots or more, 32 000 colors or more. |
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“Memory Stick”
Symptom | Cause | Solution |
You cannot insert a | • You are inserting it backwards. | p Insert it from the right side (page 20). |
“Memory Stick.” |
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You cannot record on a | • The | p Set it to the recording position (page 104). |
“Memory Stick.” | is set to the LOCK position. |
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| • The “Memory Stick” is full. | p Delete unnecessary images (pages 39, 68). |
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You cannot format a | • The | p Set it to the recording position (page 104). |
“Memory Stick.” | is set to the LOCK position. |
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You have formatted a | • All the data on the “Memory Stick” are erased by | p We recommend that you set the “Memory Stick” |
“Memory Stick” by | formatting. | switch to the LOCK position to protect accidental erasure |
mistake. |
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