Symptom

Cause

 

Solution

 

Unable to smart zoom.

• You cannot use smart zoom while shooting a

 

 

 

 

 

 

movie (MPEG movie).

 

 

 

 

 

 

 

 

• The LCD screen is turned off.

 

p Turn on the LCD screen (page 25).

 

• The (IMAGE SIZE) is set to [2272×1704] or

p Set

(IMAGE SIZE) to other settings except [2272×1704]

 

[2272 (3:2)].

 

 

 

 

 

and [2272 (3:2)] (page 20).

 

 

 

 

 

 

 

 

 

 

 

The image is too dark.

• You are shooting a subject with a light source

p Adjust the exposure (page 43).

 

behind the subject.

 

 

 

 

 

 

 

 

• The brightness of the LCD screen is too low.

p Adjust the brightness of the LCD screen (pages 40, 99).

 

• [POWER SAVE] is set to [ON].

p Set [POWER SAVE] to [OFF] (pages 40, 99).

 

 

 

 

 

 

 

 

 

 

 

The image is too bright.

• You are shooting a spot lighted subject in a dark

p Adjust the exposure (page 43).

 

location such as on a stage.

 

 

 

 

 

 

 

 

• The LCD screen is too bright.

 

p Adjust the brightness of the LCD screen (pages 40, 99).

 

 

 

 

 

 

 

 

 

 

 

The image is

• [PFX] (P. EFFECT) is set to [B&W].

p Cancel the B&W mode (page 51).

monochrome (black and

 

 

 

 

 

 

 

 

 

 

 

 

white).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Vertical streaks appear

• The smear phenomenon is occurring.

p This is not a malfunction.

 

when you are shooting a

 

 

 

 

 

 

 

 

 

 

 

 

very bright subject.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You cannot shoot images.

• No “Memory Stick” is inserted.

 

p Insert a “Memory Stick” (page 16).

 

• The capacity of the “Memory Stick” is

p Delete the images saved in the “Memory Stick,” or format it.

 

insufficient.

 

p Change the “Memory Stick.”

 

• The write-protect switch on the “Memory Stick”

p Set the write-protect switch to the recording position

 

is set to the LOCK position.

 

(page 101).

 

 

• You cannot shoot while the flash is charging.

 

 

 

 

 

 

• The MODE dial is not set to

, P, or SCN

p Set the MODE dial to

, P, or SCN (pages 18, 27).

 

when you want to shoot a still image.

 

 

 

 

 

 

 

• The MODE dial is not set to

 

 

 

 

when you want

p Set the MODE dial to

 

 

 

(page 62).

 

 

 

 

to shoot a movie.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

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