Symptom

Cause

Solution

The image and sound are

• You are playing back the movie directly from

p Copy the movie to the hard disk of the computer and then play

affected by noise when

the “Memory Stick.”

the movie file back from the hard disk (pages 73, 74, 75, and

you play back a movie on

 

79).

a computer.

 

 

 

 

 

You cannot print an

—

p Check the printer settings.

image.

 

p See “Choosing images to print” (page 60), or if you are using

 

 

the “PIXELA ImageMixer for Sony” software, click on HELP.

 

 

 

The error message

—

p Set the display mode of your computer as follows:

appears when loading the

 

For Windows, 800 × 600 dots or more, high color (16-bit color,

supplied CD-ROM.

 

65 000 colors) or more.

 

 

For Macintosh, 800 × 600 dots or more, 32 000 colors or more.

 

 

 

“Memory Stick”

Symptom

Cause

Solution

 

 

You cannot insert a

• You are inserting it backwards.

p Insert it from the right side (page 16).

 

 

“Memory Stick.”

 

 

 

 

 

 

 

 

 

You cannot record on a

• The write-protect switch on the “Memory Stick”

p Set it to the recording position (page 101).

 

 

“Memory Stick.”

is set to the LOCK position.

 

 

 

 

• The “Memory Stick” is full.

p Delete unnecessary images (pages 35, 64).

 

Troubleshooting

 

 

 

 

You cannot format a

• The write-protect switch on the “Memory Stick”

p Set it to the recording position (page 101).

 

 

 

“Memory Stick.”

is set to the LOCK position.

 

 

 

 

 

 

 

 

You have formatted a

• All the data on the “Memory Stick” are erased by

p We recommend that you set the “Memory Stick” write-protect

 

 

“Memory Stick” by

formatting.

switch to the LOCK position to protect accidental erasure

 

 

mistake.

 

(page 101).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

87