Self-diagnostics display

Your camera has a self-diagnostics display. This function displays the condition of the camera on the LCD screen using a combination of a letter and four numerical digits. If this occurs, check the following code chart and take the corresponding countermeasure. The last two digits (indicated by ss)will differ depending on the state of the camera.

C:32:ss

Self-diagnostics display

Code

Cause

Countermeasure

C:32: ss

There is trouble with your

• Turn the power off and on again

 

 

camera’s hardware, or with the

(page 15).

 

 

zoom function.

 

 

 

 

 

C:13: ss

The camera cannot read or write

• Re-insert the “Memory Stick” several

 

 

data on the “Memory Stick.”

times.

 

 

 

 

 

 

An unformatted “Memory Stick”

• Format the “Memory Stick” (page 40).

 

 

is inserted.

 

 

 

 

 

 

 

The inserted “Memory Stick”

• Insert a new “Memory Stick” (page 18).

 

 

cannot be used with your camera,

 

 

 

or the data is damaged.

 

 

 

 

E:61: ss

A camera malfunction has

• Press the RESET button (page 9) located

E:91: ss

occurred.

inside the battery/“Memory Stick” cover,

 

 

 

then turn the power on again.

 

 

 

 

If your camera is not still functioning well

 

after trying the countermeasure a couple of

 

times, contact your Sony dealer or local

 

autholized Sony service facility and inform

 

them of the 5-digit code.

 

Example: E:61:10

 

Troubleshooting

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