Troubleshooting
If you have trouble with your camera, try the following solutions.
1Check the items on pages 79 to 85. If the screen shows “C:ss:ss”, the
Battery and power
2 Press RESET (page 9) located inside the | 3 Consult your Sony dealer or local |
battery/“Memory Stick” cover, then turn | authorized Sony service facility. |
on the power again. (This will erase the |
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date/time settings, etc.) |
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RESET |
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Symptom | Cause | Solution |
The battery pack is not | • The camera is turned on. | p Turn the power off (page 15). |
charged. |
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The battery pack cannot | • The battery pack is not properly installed. | p Install the battery pack while pushing the battery eject lever |
be installed. |
| down using the front edge of the battery pack (page 10). |
/CHG lamp flashes. | • The battery pack is not properly installed. | p Properly install the battery pack (page 10). |
| • The battery pack malfunctions. | p Consult your Sony dealer or local authorized Sony service |
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While charging the battery | • The AC power adaptor is not connected. | p Properly connect the AC power adaptor (page 10). |
pack, the /CHG lamp | • The battery pack is not properly installed. | p Properly install the battery pack (page 10). |
does not light. | • The charging is complete. | — |
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The battery remaining | • You have used the camera for a long time in an | — |
indicator is incorrect. Or | extremely hot or an extremely cold location. |
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the sufficient battery | • The battery pack is dead (page 97). | p Replace the battery pack with a new one. |
remaining indicator is | • The battery pack is discharged. | p Replace it with a charged battery pack (page 10). |
displayed but the power | • A mismatch has occurred in the remaining | p Fully charge the battery pack (page 10). |
soon runs out. | battery time information. |
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Troubleshooting
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