Symptom

Cause

 

 

 

 

 

Solution

 

 

 

Digital zoom does not

• You cannot zoom while shooting a movie

 

 

 

function.

(MPEG movie).

 

 

 

 

 

 

 

 

 

 

 

• [DIGITAL ZOOM] is set to [OFF] in the SET

p Set it to [ON] (pages 52, 93).

 

 

UP setting.

 

 

 

 

 

 

 

 

 

 

 

• The LCD screen is OFF.

 

 

 

 

 

p Turn it ON (page 28).

 

 

 

 

 

 

 

 

 

 

 

 

The image is too dark.

• You are shooting a subject with a light source

p Adjust the exposure (page 55).

 

 

behind the subject.

 

 

 

 

 

 

 

 

 

 

 

• The brightness of the LCD screen is too low.

p Adjust the brightness of the LCD screen (pages 52, 94).

 

• [POWER SAVE] is set to [ON].

p Set [POWER SAVE] to [OFF] (pages 52, 94).

 

The image is too bright.

• You are shooting under a spotlight in a dark

p Adjust the exposure (page 55).

 

 

location, like stage lighting.

 

 

 

 

 

 

• The LCD screen is too bright.

p Adjust the brightness of the LCD screen (pages 52, 94).

 

 

 

 

 

 

 

 

 

 

 

The image is

• [PFX] (P. EFFECT) is set to [B&W].

p Cancel the B&W mode (page 62).

 

monochrome (black and

 

 

 

 

 

 

 

 

 

 

 

white).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Vertical streaks appear

• The smear phenomenon is occurring.

p This is not a malfunction.

 

when you are shooting a

 

 

 

 

 

 

 

 

 

 

 

very bright subject.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You cannot shoot images.

• No “Memory Stick” is inserted.

p Insert a “Memory Stick” (page 18).

 

 

• The capacity of the “Memory Stick” is

p Delete the images saved in the “Memory Stick,” or format it.

 

insufficient.

 

 

 

 

 

p Change the “Memory Stick.”

 

 

• The write-protect switch on the “Memory Stick”

p Set it to the recording position (page 96).

 

 

is set to the LOCK position.

 

 

 

 

 

 

• You cannot shoot while the flash is charging.

 

 

 

 

• The mode dial is not set to

 

 

or SCN while

p Set it to

or SCN (pages 22, 30).

 

 

shooting a still image.

 

 

 

 

 

 

 

 

 

 

 

• The mode dial is not set to

 

 

when shooting a

p Set it to

 

(page 71).

 

 

movie.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cannot shoot images with

• The mode dial is set to

, SET UP, or

 

.

p Set it to a setting other than , SET UP, or

 

(page 26).

the flash.

• The flash is set to (No flash).

p Set the flash to “Auto” (no indicator) or (forced flash)

 

 

 

 

 

 

 

(page 26).

 

 

 

 

• When shooting still images, Scene selection is

p Cancel the Twilight mode (page 30).

 

 

set to the Twilight mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

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