Symptom

Cause

Solution

You cannot turn on the

• The batteries are not installed correctly.

p Install the batteries correctly (page 12).

camera.

• The batteries are discharged.

p Replace them with charged batteries (page 10).

 

• The batteries are dead (page 84).

p Replace the batteries with new ones.

 

 

 

The power turns off

• If you do not operate the camera for about three

p Turn on the camera again (page 14).

suddenly.

minutes when using batteries, the camera turns

 

 

off automatically to prevent wearing down the

 

 

batteries (page 15).

 

 

• The batteries are discharged.

p Replace them with charged batteries (page 10).

 

 

 

Shooting still images/movies

Symptom

Cause

 

 

 

Solution

 

 

 

 

 

The subject does not appear

• The mode switch is set to

.

 

p Set the mode switch to

or

 

 

 

(pages 20 and 46).

 

 

 

on the LCD screen.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The image is out of focus.

• The subject is too close.

 

 

p Make sure to position the lens farther away from the subject

 

 

 

 

 

than the minimum shooting distance of 10 cm (4 inches) when

 

 

 

 

 

shooting (page 20).

 

 

 

 

 

 

• When shooting still images,

(Illumination

p Cancel the Scene Selection function (page 29).

 

snap mode), (Twilight mode),

(Vivid

 

 

 

 

 

 

 

nature mode), or

(Active outdoor mode) is

 

 

 

 

 

 

 

selected for the Scene Selection function.

 

 

 

 

 

 

 

• You are shooting movies at a distance closer

p Select the Focus preset function (page 30).

 

than 1.0 m (3 feet 3 3/8 inches).

 

 

 

 

 

 

 

 

• The Focus preset function is selected.

 

p Set it to [AUTO] (page 31).

 

 

 

 

 

 

 

 

 

 

 

 

The image is too dark.

• The LCD screen is too dark.

 

 

p Set [LCD LIGHT] to [ON] (pages 21 and 80).

 

 

 

 

 

 

 

The image is too bright.

• The LCD screen is too bright.

 

p Set [LCD LIGHT] to [OFF] (pages 21 and 80).

 

 

 

 

 

 

 

 

 

Vertical streaks appear

• The smear phenomenon is occurring.

 

p This is not a malfunction.

 

 

 

 

 

when you are shooting a

 

 

 

 

 

 

 

 

 

 

very bright subject.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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