PictBridge compliant printer

Symptom

Cause

Solution

You cannot connect your

• The printer is not PictBridge compliant.

p Ask the printer manufacturer if the printer is PictBridge

camera to the printer.

 

compliant.

 

• The printer is not ready to be connected.

p Confirm that the printer is turned on and is ready to be

 

 

connected.

 

• Your camera is not connected to the printer

p When the preparations needed to make the connection between

 

correctly.

the camera and the printer are finished, make the connection

 

 

(pages 42 and 43).

 

 

 

You cannot print.

• Your camera is not connected to the printer.

p Confirm that your camera is correctly connected to the printer

 

 

using the USB cable.

 

• The power of the printer is off.

p Turn the printer on. For details, see the operation manual

 

 

supplied with the printer.

 

• You cannot print a movie.

—

 

• You may not be able to print a still image

—

 

recorded using other devices or an image

 

 

processed using a computer.

 

 

 

 

Printing was stopped.

• You disconnected the USB cable before the

—

 

mark disappeared.

 

 

 

 

You cannot attach a date to

• Your printer does not support this function.

p Ask the printer manufacturer if the printer supports this

an image.

 

function.

 

 

 

“---- -- --” is printed on an

• Printable date information has not been input to

p If printable date information has not been input, you cannot

image instead of a date.

the image file.

print out a date. To print without date information, set [INSERT

 

 

DATE] to [OFF] and print the image (page 45).

 

 

 

Troubleshooting

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