Self-diagnosis display

— If a code starting with an alphabet letter appears

Your camera has a self-diagnosis display. This function displays the camera condition on the LCD screen with a combination of a letter and four numerical digits.

If this occurs, check the following code chart and attempt the corresponding corrective actions. The last two digits (indicated by ss) will differ depending on the state of the camera.

C:32:ss

Self-diagnosis display

Code

Cause

Countermeasure
C:32:ss

There is trouble with your

• Turn the power off and on again (page 14).

 

 

camera’s hardware.

 

 

 

 

 

C:13:ss

The camera cannot read or write

• Re-insert the “Memory Stick Duo” several

 

 

data on the “Memory Stick Duo.”

times.

 

 

 

 

 

 

An unformatted “Memory Stick

• Format the “Memory Stick Duo” (page 51).

 

 

Duo” is inserted.

 

 

 

 

 

 

 

The inserted “Memory Stick

• Insert a new “Memory Stick Duo” (page 17).

 

 

Duo” cannot be used with your

 

 

 

camera, or the data is damaged.

 

 

 

 

E:61:ss

A camera malfunction that you

• Press the RESET button (page 67) located on

E:91:ss

cannot reverse has occurred.

the bottom of the camera, then turn the power

 

 

 

on again.

 

 

 

 

If you are unable to solve the problem even after trying the corrective actions a few times, repairs may be necessary. Contact your Sony dealer or local authorized Sony service facility and inform them of the 5- digit code.

Example: E:61:10

Troubleshooting

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