Sony DSC-U40 “Memory Stick Duo”

Symptom	Cause	Solution
The image is interrupted by	• You are playing back the movie directly from	p Copy the movie to the hard disk of your computer and then play
noise when you view a	the “Memory Stick Duo.”	back the movie from the hard disk (pages 58, 59 and 65).
movie on a computer.
You cannot print an image.	—	p Check the printer settings.
	—	p Click on HELP for the “ImageMixer Ver.1.5 for Sony”
		application software.
An error message appears	• The computer display is not set correctly.	p Set the computer display as follows:
when you set the supplied		Windows:	800 × 600 dots or more
CD-ROM in your computer.			High Color (16-bit color, 65,000 colors) or more
		Macintosh:	800 × 600 dots or more
			32,000-color or more

“Memory Stick Duo”

Symptom	Cause	Solution
You cannot insert a	• You are inserting the “Memory Stick Duo”	p Insert it from the right side (page 17).
“Memory Stick Duo.”	backwards.
	• The “Memory Stick Duo” has been inserted into	p Insert it directly into the camera.
	a Memory Stick Duo adaptor.
You cannot record on a	• You are using a “Memory Stick Duo” with a	p Set it to the recording position (page 83).
“Memory Stick Duo.”	write-protect switch, and the switch is set to
	LOCK.
	• The “Memory Stick Duo” is full.	p Delete unnecessary images (page 50).
You cannot format a	• You are using a “Memory Stick Duo” with a	p Set it to the recording position (page 83).
“Memory Stick Duo.”	write-protect switch, and the switch is set to
	LOCK.
You have formatted a	• When you format a “Memory Stick Duo,” all	p When you are using a “Memory Stick Duo” with a write-protect
“Memory Stick Duo” by	data in the “Memory Stick Duo,” including	switch, we recommend that you set the write-protect switch to
mistake.	images that were write-protected by another	LOCK to prevent accidental erasure (page 83).
	device, will be permanently erased and cannot
	be restored.

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