SymptomCause/Solution

Vertical streaks appear •The smear phenomenon.

when shooting a very b Your camera is not malfunctioning. bright subject.

Black points and/or

b Your camera is not malfunctioning. These points

bright (red, blue or

will not be recorded.

green) points appear

 

on the LCD screen.

 

The battery life

•The battery is not charged enough.

deteriorates too fast.

b Charge the battery fully. (page 10)

 

•The battery is dead.

 

b Replace the battery with a new one. (page 11)

 

 

You cannot play back

•The MODE selector is not set to PLAY.

the images.

b Set it to PLAY. (pages 16, 17)

 

•No “Memory Stick” has been inserted, or no image has

 

been recorded on the “Memory Stick”.

 

b Insert the recorded “Memory Stick”. (page 12)

 

•The battery is discharged.

 

b Charge the battery. (page 10)

 

 

You cannot delete an

•The image is protected.

image.

b Cancel the protection of the image. (page 47)

 

•The write protect tab on the “Memory Stick” is set to

 

LOCK.

 

b Set it to recording position.

You cannot install the

•The power is set to off.

USB driver software

b Set it to on.

(supplied).

•The battery is weak.

 

 

b Connect the AC power adaptor/charger to the

 

battery terminal of your camera and a wall outlet

 

(mains) firmly. (page 57)

•No “Memory Stick” has been inserted into your camera.

bInsert “Memory Stick”. (page 12)

•The USB cable does not connect firmly.

bDisconnect the USB cable, and connect it again. Make sure that “PC MODE USB” is displayed on the LCD screen. (page 24)

•The USB connectors on your personal computer are connected to other equipment besides the keyboard, the mouse, and your camera.

bDisconnect te USB cables expect for ones connected to the keyboard and the mouse. (page 24)

information Additional

63-GB