Additional Information

Troubleshooting

If you experience any of the following difficulties while using the player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.

Power

The power is not turned on.

,Check that the AC power cord is connected securely.

Sound

There is no sound.

,The connecting cord is not connected securely.

,The connecting cord is damaged.

,The player is connected to the wrong input jack on the amplifier (receiver) (page 22, 24, 26).

,The amplifier (receiver) input is not changed so that you can listen to the player.

,The player is in pause mode or in Slow-motion Play mode.

,The player is in fast forward or fast reverse mode.

,If the audio signal does not come through the DIGITAL OUT (OPTICAL or COAXIAL) jack, check the audio settings (page 83).

,SACD audio signals are not output from a digital jack.

Picture

There is no picture.

,The connecting cords are not connected securely.

,The connecting cords are damaged.

,The player is not connected to the correct TV input jack (page 18).

,The video input on the TV is not set so that you can view pictures on the player.

Picture noise appears.

,The disc is dirty or flawed.

,If the picture output from your player goes through your VCR to get to your TV, the copy- protection signal applied to some DVD programs could affect picture quality. If you still experience problems even when you connect your player directly to your TV, please try connecting your player to your TV’s S video input (page 18).

Even though you set the aspect ratio

in “TV TYPE” of “SCREEN SETUP,”

the picture does not fill the screen.

,The aspect ratio of the disc is fixed on your DVD.

Sound is noisy.

,The disc is dirty or flawed.

Sound distortion occurs.

,Set “AUDIO ATT” in “AUDIO SETUP” to

“ON” (page 83).

, Check the speaker connections and setting

Additional

The surround effect is difficult to hear

 

when you are playing a Dolby Digital,

 

or DTS sound track.

Information

(page 22, 24, 26).

 

, Depending on the DVD, the output signal may

 

not be the entire 5.1 channels. It may be

 

monaural or stereo even if the sound track is

 

recorded in Dolby Digital or DTS format.

 

 

 

The sound comes from the center

 

speaker only.

 

,Depending on the disc, the sound may come from the center speaker only.

,Set “SURROUND” to “OFF” in the Control Menu display (page 58).

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