Sony HDR-CX370, HDR-CX350V manual Troubleshooting, Overall operations/Wireless Remote Commander

Additional information

Troubleshooting

If you run into any problems using your camcorder, follow the steps below.

Check the list (p. 85 to 95), and inspect your camcorder.

Disconnect the power source, attach the power source again after about 1 minute, and turn the camcorder on.

Press RESET (p. 114) using a pointed object, and turn the camcorder on.

If you press RESET, all settings, including the clock setting, are reset.

Contact your Sony dealer or local authorized Sony service facility.

Your camcorder may be required to initialize or change the current internal recording media of your camcorder, depending on the problem. In the event of this, the data stored on the internal recording media will be deleted. Be sure to save the data on the internal recording media on other media (backup) before sending your camcorder for repair. We will not compensate you for any loss of internal recording media data.

During repair, we may check a minimum amount of data stored on the internal recording media in order to investigate the problem. However, your Sony dealer will neither copy nor retain your data.

Overall operations/Wireless Remote

Commander	p. 85
 Batteries/power sources	p. 86
 LCD screen	p. 87
 Memory card	p. 87
 Recording	p. 87
 Playback	p. 89

Playing back images stored on memory card on

other devices p. 90

 Editing movies/photos on your camcorder	p. 90
 Playback on the TV	p. 90
 Dubbing/Connecting to other devices	p. 91
 GPS (HDR-CX350VE/XR350VE)	p. 91
 Connecting to a Computer	p. 91

Examples of functions that cannot be used

simultaneously p. 91

Overall operations/Wireless

Remote Commander

The power does not turn on.

Attach a charged battery pack to the camcorder (p. 12).

The plug of the AC Adaptor has been disconnected from the wall outlet (wall socket). Connect it to the wall outlet (wall socket) (p. 12).

The camcorder does not operate even when the power is set to on.

 It takes a few seconds for your camcorder to
be ready to shoot after the power is turned on.
This is not a malfunction.
 Disconnect the AC Adaptor from the wall
outlet (wall socket) or remove the battery
pack, then reconnect it after about 1 minute.
If the functions still do not work, press RESET
	Additional
(p. 114) using a pointed object. (If you press
RESET, all settings, including the clock setting,
are reset.)
 The temperature of your camcorder is	information
extremely high. Turn off your camcorder and

leave it for a while in a cool place.

 The temperature of your camcorder is extremely low. Leave your camcorder with the power of your camcorder on. Turn off your camcorder and take it to a warm place. Leave the camcorder there for a while, then turn on your camcorder.

GB

85