Other Information

Troubleshooting

Twin View

Problem

Possible Remedies

I cannot get Twin View to work.

❏If you are using a cable box to unscramble all channels (as shown on page 25), you cannot use the Twin View feature. This is because the cable box can unscramble only one channel at a time.

❏You can use Twin View to view a signal from a different source that is connected to the TV’s A/V jacks (such as a VCR or DVD player) in the second window by pressing TV/VIDEO while in Twin View.

❏Sources connected to the VIDEO 4, VIDEO 5, VIDEO 6 and VIDEO 7 inputs, as well as digital sources display only in the left Twin View window.

❏Twin View is not available when using VIDEO 8 (PC) IN or i.LINK input.

There is no Twin View window, or it is just static.

❏Be sure the Twin View window is set to a video input or channel that has a signal airing.

❏You might be tuned to a video input with nothing connected to it. Try cycling through the video inputs by pressing TV/VIDEO.

Twin View cannot display

❏

Try cycling through the video inputs by pressing TV/VIDEO. Check that the

anything but TV channels.

 

Label Video Inputs option is not set to Skip. (See the Setup setting on page 96.)

 

 

 

Twin View displays the same

❏

Both Twin View windows might be set to the same channel. Try changing

program in both windows.

 

channels in either window.

 

 

 

Remote Control

Problem

Possible Remedies

Remote control does not

❏ The batteries could be weak. Replace the batteries.

operate.

❏ Check the orientation of the batteries.

 

❏ Press FUNCTION repeatedly until the TV indicator lights up. You may have

 

inadvertently pressed FUNCTION, which changes the remote control to SAT or

 

CABLE mode.

 

❏ Make sure this unit’s power cord is connected securely to the wall outlet.

 

❏ Locate the unit at least 3-4 feet away from fluorescent lights.

 

❏ If the “High Temperature Warning!” message appears, turn off the TV and wait

 

until the TV’s projection lamp cools down (approximately 5 minutes). If the

 

remote control still does not work, make sure to dust the ventilation slots on the

 

rear of the TV and the cooling fan to provide adequate ventilation around the TV.

 

 

Cannot change channels with

❏ If you are using the TV to change channels, first press FUNCTION repeatedly

the remote control.

until the TV indicator lights up.

 

❏ If you are using another device to change channels, be sure you have not

 

inadvertently switched your TV from the channel 3 or 4 setting. Use the Channel

 

Fix option to “Fix” the channel based on the hookup you used (see page 90).

 

❏ If you are using another device to change channels, be sure to press FUNCTION

 

for that device. For example, if you are using your cable box to change channels,

 

be sure to press FUNCTION repeatedly until the SAT/CABLE indicator lights up.

 

 

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