Problem

 

 

 

 

Possible remedies

 

 

 

 

 

 

 

 

 

 

 

Poor or no picture (screen is dark), but

Using the menu system, select the “Picture Adjustment”

 

good sound.

 

 

 

 

 

menu and select “Reset” to return to the factory settings

 

 

 

 

 

 

 

 

 

 

(page 14).

 

 

 

 

 

 

 

 

 

 

 

Noisy picture when viewing a TV

Using the menu system, select the “Manual Programme

 

channel.

 

 

 

 

 

Preset” option in the “Set Up” menu and adjust Fine

 

 

 

 

 

 

 

 

 

 

Tuning (AFT) to obtain better picture reception (page 23).

 

 

 

 

 

 

 

 

 

Using the menu system, set the “NR” (Noise Reduction)

 

 

 

 

 

 

 

 

 

 

option in the “Picture Adjustment” menu to reduce the

 

 

 

 

 

 

 

 

 

 

noise in the picture (page 14).

 

 

 

 

 

 

 

 

 

Distorted picture when changing

Turn off any equipment connected to the Scart connector

programmes or selecting teletext.

 

on the rear of the TV.

 

 

 

 

 

 

 

 

 

Wrong characters appear when viewing

Using the menu system, enter to the “Language/Country”

teletext.

 

 

 

 

 

option in the “Set Up” menu and select the country in

 

 

 

 

 

 

 

 

 

 

which you operate the TV set (page 21). For Cyrillic

 

 

 

 

 

 

 

 

 

 

languages, we recommend to select Russia country in the

 

 

 

 

 

 

 

 

 

 

case that your own country does not appear in the list.

 

 

 

 

 

 

 

 

 

No unscrambling or unstable picture

Using the menu system, select the “Features” menu. Then

whilst viewing a scrambled channels

 

set “AV3 Output” to “Auto” (page 20).

with a decorder connected through the

 

 

Scart connector

 

 

 

3/

 

S

.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No sound/Noisy sound.

 

 

 

Good picture, no sound.

Press the 2 +/– button on the remote control.

 

 

 

 

 

 

 

 

 

Check that “TV Speakers” is set to “On” in the “Features”

 

 

 

 

 

 

 

 

 

 

menu (page 19).

 

 

 

 

 

 

 

 

 

Check that headphones are not connected.

 

 

 

 

 

 

 

 

 

 

 

 

Audio noise.

 

 

 

 

Make sure that the aerial is connected using the supplied

 

 

 

 

 

 

 

 

 

 

coaxial cable.

 

 

 

 

 

 

 

 

 

Keep the aerial cable away from other connecting cords.

 

 

 

 

 

 

 

 

 

Do not use 300-ohm twin lead cables as interference may

 

 

 

 

 

 

 

 

 

 

occur.

 

 

 

 

 

 

 

 

 

Cannot operate the menu.

If the item you want to select appears in a pale colour, you

 

 

 

 

 

 

 

 

 

 

cannot select it.

 

 

 

 

 

 

 

 

 

 

Strange sound.

 

 

 

 

 

 

 

The TV cabinet creaks.

Changes in room temperature sometimes causes the TV

 

 

 

 

 

 

 

 

 

 

cabinet to expand or contract, which can make slight noises.

 

 

 

 

 

 

 

 

 

 

This does not indicate a malfunction.

 

 

 

 

 

 

 

 

 

 

 

 

The TV whirs.

 

 

 

 

The TV’s fan setting is working. This does not indicate a

 

 

 

 

 

 

 

 

 

 

malfunction.

 

 

 

 

 

 

 

 

 

 

 

 

The TV ticks.

 

 

 

 

An electrical circuit inside the TV is activated when the TV

 

 

 

 

 

 

 

 

 

 

is turned on. This does not indicate a malfunction.

 

 

 

 

 

 

 

 

 

 

 

 

The TV buzzes.

 

 

 

 

There might be a surge sound when turning on the TV. This

 

 

 

 

 

 

 

 

 

 

does not indicate a malfunction.

Remote control does not function.

Check that the Media Selector on the remote control is set according to the device you are using (VCR, TV or DVD).

If the remote control does not operate the VCR or DVD even when the Media Selector has been set correctly, enter the necessary code set as explained in “Remote Control Configuration for VCR/DVD” on page 31.

Replace the batteries.

The / (standby/sleep) indicator on • Contact your nearest Sony service centre. the TV flashes.

If you continue to experience problems, have your TV serviced by qualified personnel. Never open the casing yourself.

34Additional Information