Symptom

Cause

Solution

The image and sound are

• You are playing back the file directly from the

p Copy the file to the hard disk of your computer and then play

interrupted by noise when

disc.

back the file from the hard disk.

you view a movie on a

 

 

computer.

 

 

 

 

 

You cannot print an

—

p Check the printer settings.

image.

—

p Click on the HELP for the “ImageMixer Ver. 1.5 for Sony”

 

 

application software.

 

 

 

An error message appears

• The computer display is not set correctly.

p Set the computer display as follows:

when you set the supplied

 

Windows: 800 × 600 dots or more

CD-ROM in your

 

High Color (16 bits, 65,000 colors) or more

computer.

 

Macintosh: 800 × 600 dots or more

 

 

32,000-color or more

 

 

 

Disc

Symptom

Cause

Solution

You cannot record on a

• The disc is full.

p Replace it with a new one. Format the disc when using a CD-

disc.

 

RW (page 39).

 

• The disc is not initialized.

p Initialize the disc (page 19).

 

• The disc is not placed correctly.

p Place the disc correctly in the disc tray (page 18).

 

 

 

Troubleshooting

105