Self-diagnosis display

–If a code starting with an alphabet letter appears

Your camera has a self-diagnosis display. This function displays the camera condition on the LCD screen with a combination of a letter and four numerical digits. If this occurs, check the following code chart and attempt the corresponding corrective actions. The last two digits (indicated by ss) will differ depending on the state of the camera.

C:32:ss

Self-diagnosis display

Code

Cause

Corrective action

C:32: ss

There is trouble with your

• Turn the power off and on again

 

camera’s hardware.

(page 15).

 

 

 

C:13: ss

The camera cannot read or write

• Clean the disc when the disc is dirty

 

data on the disc.

(page 120).

 

 

 

 

The inserted disc cannot be used

• Insert a new disc (page 18).

 

with your camera, or the data is

 

 

damaged.

 

 

 

 

E:61: ss

A camera malfunction that you

• Press the RESET button (page 98) located

E:91: ss

cannot reverse has occurred.

on the bottom of the camera, then turn on

 

 

the power again.

 

 

 

If you are unable to solve the problem even after trying the corrective actions a few times, contact your Sony dealer or local authorized Sony service facility and inform them of the 5-digit code.

Troubleshooting

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