Troubleshooting

If you experience trouble with your camera, try the following solutions.

1First check the items on the tables below.

If code displays “C:ss:ss” appear on the screen, the self- diagnosis display function is working (page 109).

2 Should your camera still not work

3 Should your camera still not work

properly, press the RESET button on the

properly, consult your Sony dealer or

bottom of the camera using a fine-tipped

local authorized Sony service facility.

object, then turn on the power again. (All

 

the settings including date and time are

 

cleared.)

 

RESET button

 

Battery pack and power

Symptom

Cause

Solution

You cannot charge the

• The camera is turned on.

p Turn the camera off (page 15).

battery pack.

 

 

 

 

 

The battery pack cannot

• The battery pack is not installed correctly.

p Install the battery pack while pushing the battery eject lever up

be installed.

 

using the front edge of the battery pack (page 11).

 

 

 

 

The

/CHG lamp flashes

• The battery pack is not installed correctly.

p Install the battery pack correctly (page 11).

when charging a battery

• The battery pack has malfunctioned.

p Consult your Sony dealer or local authorized Sony service

pack.

 

 

facility.

 

 

 

 

The

/CHG lamp does not

• The AC Adaptor is disconnected.

p Properly connect the AC Adaptor (page 11).

light up when charging a

• The battery pack is not installed correctly.

p Install the battery pack correctly (page 11).

battery pack.

• The battery pack is completely charged.

—

 

 

 

 

98