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Sony NWZ-E355, NWZ-E354 specifications Troubleshooting, Possible Causes of Symptoms

Models: NWZ-E355 NWZ-E354

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WALKMAN User Guide

Getting Started

How to Use the Software

Music

“SensMe™ Channels”

Videos/Podcasts/Photos

Print

Top page > Troubleshooting

Troubleshooting

To Deal with a Trouble

What can I do to solve a problem?

Customer support Web site

Possible Causes of Symptoms

	FM Radio	Table of contents for symptoms and possible causes
		Operation
	Timer	Operation
	Timer	Display

	Settings
	Settings	Power
		Power
	Troubleshooting	Connection to a computer
	Important Information	“SensMe™ Channels”
	Important Information	FM Radio

	Specifications
	Specifications	Podcast
		Podcast
	Contents list	Other
		Messages
		Back to top
		Copyright 2010 Sony Corporation

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Sony NWZ-E355, NWZ-E354 specifications Troubleshooting, Possible Causes of Symptoms

Contents

NWZ-E353/E354/E355 Getting Started Windows Media Player How to Use the SoftwareContent Transfer Windows Explorer Drag-and-DropMusic SensMe Channels Playing songs using SensMe ChannelsSensMe Channels Option Menu Videos/Podcasts/Photos Listening to FM Radio FM Radio SettingsFM Radio FM Radio Option MenuTimer Setting the TimerSettings Common SettingsPossible Causes of Symptoms TroubleshootingTo Deal with a Trouble Important Information PrecautionsCleaning Storing DataSpecifications SpecificationsWhat are Format and Bit Rate Contents list Music Videos/Podcasts/Photos Timer Cleaning Storing Data Upgrading the Player’s FirmwareWhat is video format? What is photo format? About model names mentioned in this User Guide About battery chargingBefore first use About Windows operating system and Windows Media PlayerHow to use this User Guide Selecting a topic to displayReturning to a previous Changing the font sizePrinting out a Videos/ Photos/ Podcasts What you can do with WalkmanEnjoying SensMe Channels Playing SensMe Channels Transferring music by drag-and-drop using Windows Explorer Transferring music from CDs using Windows Media PlayerOperation flow to enjoy music Hint Transferring videos/photos using Windows Media Player Transferring videos/photos/podcasts using Content TransferOperation flow to enjoy videos, photos and podcasts Hint To turn on the player Turning the player on and offTo turn off the player About the Battery Care mode Charging the batteryAbout the battery indicator Hint Adjust data format and bit rate About battery lifeLonger battery life settings Turn off the player manuallySelecting the display language Language Settings Language Messages and menus are displayedSetting the current time Set Date-Time DetailsParts and controls Copyright 2010 Sony Corporation Walkman Guide Bundled software Content TransferAbout the software Compatible software Windows Media PlayerAbout the Home menu About the information areaHow to use the Home menu Back to top How to use the Home menu Page To return to the Home menu during operation To return to the previous screen during operationHow to use the option menu Related Topics Importing music from CDs using Windows Media Player Back to top Transferring music using Windows Media Player Copyright 2010 Sony Corporation Transferring music using Content Transfer Playing music Back to top Transferring videos/photos/podcasts using Content Transfer Viewing photos Photos Back to top Transferring music using Windows Explorer About the data hierarchyRelated Topics Transferring videos/photos/podcasts using Windows Explorer Related Topics Playing music Back to top Indication icons of the music playback screen Browsing and using the music screenMusic playback screen Icon DescriptionMusic list screen Operations on the music playback screenIcons which appear by pressing the OPTION/PWR OFF button Song list screenAlbum list screen Operations on the music list screenThese icons may not appear depending on the screen Search method Searching for songsMethod Description Back to top To add the currently playing song Using bookmarksAdding a song to a bookmark list To select a song from a song list to add to a bookmark listRemoving all songs from a bookmark list Removing a song from a bookmark listRearranging songs in a bookmark list Playing the songs in a playlist Browsing cover arts to select an album Album Scroll To cancel browsingCover art Deleting songs About the karaoke function Music playback screen with karaoke activated Activating the karaoke functionType Description About the karaoke function Back to top Changing the key of a song About language study Activating the language study for music Activating the language study functionMusic playback screen with language study activated Activating the language study for audio podcast Audio podcast playback screen with language study activatedRewinding slightly Quick Replay Playing back a specified section repeatedly A-B Repeat Repeat operationsAdjusting the playback speed DPC Option items appearing on the music playback screen Using the music option menuOption items appearing on the album list screen Option items Description/referenceOption items appearing on the Bookmark screen Option items appearing on the music list screenDetailed information screen Copyright 2010 Sony Corporation Setting the play mode Play Mode Type icon DescriptionSetting the playback range Playback Range Customizing sound quality Setting the sound quality Clear Bass EqualizerSetting the sound quality Type Description IconPress Customizing the surround sound VPTSurround Setting Listening with Dsee Sound Enhance DSEESound EnhanceListening with Clear Stereo Clear Stereo Adjusting the volume level Dynamic Normalizer Changing the default bookmark list Default Bookmark List Type Selecting the album display format Album Display FormatScreen Hint Displaying lyrics Display Lyrics Music playback screen while displaying lyricsBack to top How to create LRC files ExamplesSave as type Lyrics display on the playerFile name Save EncodingCopyright notice What is SensMe Channels? Playing songs using SensMe Channels List of channels Channel DescriptionAnalyzing songs on the player To stop analyzingUsing the SensMe Channels option menu Option items appearing on the SensMe Channels screenWatching videos Videos Using the video option menu Back to top Video playback screen Browsing and using the video screenOperations on the video playback screen Icons of videos Video list screenOperations on the video list screen 105 Searching for videos Scene interval setting To cancel the browsingBrowsing scenes Scene Scroll Deleting a currently playing video Deleting videosDeleting videos by selecting from a list Option items appearing on the video playback screen Using the video option menuOption items appearing on the video list screen Option Description/reference ItemsSetting the zoom function Zoom Settings Playing only video sound On-Hold Display Arranging the video list Order of Video List What is a podcast? Playing podcast Podcasts Audio podcast playback screen Browsing and using the podcast screenOperations on the audio podcast playback screen Video podcast playback screen Operations on the video podcast playback screenIcons of episodes Episode list screenOperations on the episode list screen Podcast list screen Operations on the Podcast List screenDeleting an episode in the episode list Deleting podcastsDeleting the currently playing episode Deleting a podcast120 Option items appearing on the episode list screen Using the podcast option menuOption items appearing on the podcast playback screen Option items appearing on the Podcast List screen122 Viewing photos Photos 124 Operations on the photo display screen Browsing and using the photo screenPhoto display screen Photo list screenIcon of photos Thumbnail OnlyThumbnail + Title Operations on the photo list screen127 Deleting photos Option item appearing on the photo folder/photo list screen Using the photo option menuOption items appearing on the photo display screen Setting the photo list display format Photo List Format Listening to FM radio FM Radio Operations on the FM Radio screen Browsing and using the FM radio screenIcon which appears by pressing the OPTION/PWR OFF button 133 Presetting broadcast stations automatically Auto Preset Presetting broadcast stations manually Save to Preset Deleting preset broadcast stations Delete from Preset Using the FM radio option menu Setting the reception Scan Sensitivity Setting monaural/stereo Mono/Auto About the timer Using the alarm timerUsing the sleep timer Setting the alarm to on/off Alarm On/Off Setting the alarm time Alarm Time Setting the repeat setting Repeat Selecting the alarm sound Alarm Sound Settings Selecting the alarm songSetting the sleep timer Sleep Timer Settings Displaying the player information Unit Information Limiting the volume Avls Volume Limit Turning off the beep sound Beep Settings Setting the screensaver type Setting the screensaver Screensaver SettingsSetting the screensaver to on/off Setting the slide show settingSetting the screensaver waiting time HorzAdjusting the brightness of the screen Brightness Setting up wallpaper Wallpaper Settings To set a desired photo as the wallpaper154 Setting the date format Date Display Format DD/MM/YYYYSetting the time format Time Display Format How to Use the Software MusicLimiting the charge amount Battery Care Returning to the factory settings Reset All Settings Formatting memory Format Using USB connection mode USB Connection Mode 161 162 163 164 165 166 167 168 169 170 Format 172 173 Top page Settings Music Settings How to create LRC files 175 176 177 178 179 Timer Thumbnail + Title 181 182 What can I do to solve a problem? Customer support Web site Table of contents for symptoms and possible causes Data cannot be played OperationThere is no sound Songs or photos cannot be deleted on the playerNoise is generated Player does not respond to any button operationsPlayback does not stop There is insufficient volumePlayer’s power turned off, and then on again Playback has stopped suddenlyPlayer when you start or restart the computer Display Battery life is short PowerPlayer cannot charge the battery Player turns off automatically Charging completes very quicklyCannot install the software Connection to a computerData cannot be transferred to the player from your computer Cannot return a song on the player to the computer Transfer takes too long timeFolders cannot be renamed or deleted Morning always displayed for the time-based channel SensMe ChannelsYou cannot find your desired channel Audio podcasts are not played by SensMe ChannelsReception is weak and sound quality is poor FM RadioFM broadcasts are unclear FM broadcasts are affected by interferencePodcast Cannot play back an episodeOther Sleep timer is delayed Alarm is delayedSleep timer does not work Cannot adjust the playback speedMessages 202 If you have any questions about this product Important product informationDeclaration of Conformity For users in France Checks or repair Top page Important Information Precautions Caution 207 Top page Important Information Precautions Notice for users About sample data *1Preventing hearing damage Road safetyCaring for others Software Top page Important Information Cleaning Notes on cleaning Storing data WalkmanUpgrading the player’s firmware License and trademark notice Page Important information on software Information on software applicable to GNU GPL/LGPLVersion 2.1, February Package ListPreamble 218 219 Page 221 No Warranty How to Apply These Terms to Your New Libraries Version 2, June224 Page 226 How to Apply These Terms to Your New Programs 228 Music including podcasts *1 SpecificationsSupported file format Video including podcasts *1Maximum recordable number of playlists Maximum recordable number of songs and time ApproxMaximum recordable time of videos Approx Capacity User available capacity *1Power source Output headphonesOperating temperature Battery life continuous playbackDisplay Dimensions w/h/d, projecting parts not includedDimensions w/h/d Mass233 Supplied items System requirements What is copyright protection? What is audio format?What is bit rate? 237 What is video format? What is photo format?