Troubleshooting
The
❑Use the i.LINK connector that is located on your notebook.
❑If the message “There are no Digital Video devices connected to this computer, or the power is off” appears, unplug the i.LINK cable and try plugging it in again.
My PC card is not working
❑Make sure the PC card is compatible with Microsoft® Windows®.
❑Use the Sony Notebook Setup utility to disable devices you are not currently using.
❑If you are using two PC cards, use the Sony Notebook Setup utility to disable the devices you are not currently using.
Troubleshooting software
My software program stops responding or crashes
Contact the software publisher or designated provider for technical support. See the “For Answers to Your Software Questions” on page 92.
When I click an application icon, the message “You must insert the application CD into your
❑Some titles require specific files that are located on the application CD. Insert the disc and try starting the program again.
❑Make sure you place the CD in the tray with the label side facing up.
I hear background “noise” while using Windows Media Player to play my music CDs
Sony suggests using the preinstalled Media Bar software to play audio CDs.
I can not use the DVgate software
If your notebook is using the Ultimate Battery Life profile for its power saving mode, you cannot use DVgate or Smart Connect software. Please select another profile.
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