Sony PCG-933A manual Troubleshooting the modem, My voice-related software does not work properly

VAIO Notebook User Guide

My voice-related software does not work properly

Disable echo function of the microphone by taking the following steps:

1Click Start, point to Settings, and then point to Control Panel.

2Click Yamaha DS-XG.

3Click the Echo tab and remove the checkmark. Click OK.

❑Contact the software publisher or designated provider for technical support

Troubleshooting the modem

My modem does not work

❑Check that the phone line is plugged into the line jack. See “Connecting a Phone Line” on page 63 for details.

❑Check that the phone line is working. You can check the line by plugging in an ordinary phone and listening for a dial tone.

❑Check that the phone number the program is dialing is correct.

❑Check that the software you are using is compatible with the notebook’s modem. (All preinstalled Sony programs are compatible.)

My modem connection is slow

Your notebook is equipped with a 56K/V.90 compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment (such as fax machines or other modems). If you think your modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider, check the following:

❑Have your phone company check that your phone line is free from any line noise.

❑If your problem is fax-related, check that there are no problems with the fax machine you are calling and that it is compatible with fax modems.

❑If you are having a problem connecting with your Internet Service Provider, check that the ISP is not experiencing technical problems.

❑If you have a second phone line available, try connecting the modem to that line.

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