Troubleshooting

Troubleshooting audio

My speakers have no sound

If the built-in speakers are turned off, press Fn+F3 to turn on the speakers. You can also turn on the speakers using the Jog Dial control.

If the speaker volume is turned to the minimum, press Fn+F4, and then press

or to increase the volume or you can use the Jog Dial control to control

the volume.

If nothing is displayed when you press Fn+F3 or Fn+F4.

1 Double click System in Control Panel.

2 Set the sound device to enable in Device Manager.

If your notebook is powered by batteries, check that the battery packs are inserted properly and that they are charged.

If you are using an application that has its own volume control, check that the volume is turned up.

Check the volume controls in Windows.®

If you connect external speakers, check that the speakers are properly connected and the volume is turned up. If the speakers have a mute button, make sure it is off. If the speakers are powered by batteries, check that the batteries are inserted properly and that they are charged.

If you have connected an audio cable to the Headphone connector, disconnect the cable.

My microphone does not work

If you are using an external microphone, check that the microphone is plugged into the Microphone connector. See “Connecting an External Microphone” on page 76 for details.

Troubleshooting the printer

I cannot print

The default setting for the printer port mode is correct for most printers. If you cannot print, try changing the printer port mode. In Sony Notebook Setup, select the Printer tab. If the printer port mode is set to ECP, change it to bi-directional. If the printer port mode is set to bi-directional, change it to ECP. See “Displaying the Sony Notebook Setup Screen” in the

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Sony PCG-932A Troubleshooting audio, Troubleshooting the printer, My speakers have no sound, My microphone does not work