Troubleshooting
Troubleshooting audio
My speakers have no sound
❑If the
❑If the speaker volume is turned to the minimum, press Fn+F4, and then press
➜or ➜ to increase the volume or you can use the Jog Dial control to control
the volume.
❑If nothing is displayed when you press Fn+F3 or Fn+F4.
1 Double click System in Control Panel.
2 Set the sound device to enable in Device Manager.
❑If your notebook is powered by batteries, check that the battery packs are inserted properly and that they are charged.
❑If you are using an application that has its own volume control, check that the volume is turned up.
❑Check the volume controls in Windows.®
❑If you connect external speakers, check that the speakers are properly connected and the volume is turned up. If the speakers have a mute button, make sure it is off. If the speakers are powered by batteries, check that the batteries are inserted properly and that they are charged.
❑If you have connected an audio cable to the Headphone connector, disconnect the cable.
My microphone does not work
If you are using an external microphone, check that the microphone is plugged into the Microphone connector. See “Connecting an External Microphone” on page 76 for details.
Troubleshooting the printer
I cannot print
❑ The default setting for the printer port mode is correct for most printers. If you cannot print, try changing the printer port mode. In Sony Notebook Setup, select the Printer tab. If the printer port mode is set to ECP, change it to