Using the VAIO Support Agent
✍Support Central retains your registration information, so you are only required to register once. If you log on to your computer with a different user name or have recovered your system using the System Recovery CDs, Support Central may require another registration.
Support Central: Registration
5Support Central has a tracking feature that stores the issues you are currently working on. When you log on to Support Central, a Current Issues page displays, allowing you to continue working on your open issues or to close them if you are finished.
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